Katrina P.
I never received my order
I never received my order
Southlakepaws is listed under Pet Stores.
Southlakepaws (southlakepaws.com) has 4 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Katrina P.
I never received my order
francine
I would strongly caution potential buyers before purchasing these dog shoes. At first, I believed the issue was sizing and contacted the seller to request a size exchange, following their sizing guide carefully. However, after trying the product on my dog, I realized the problem is not the size—it is the fit and overall design. The shoes do not stay secure or function properly in real use, even when the correct size is chosen. This is something that can only be discovered after the product is tried on, which makes the return policy particularly difficult in practice. Even after explaining that the issue was not sizing-related, I was offered only a size exchange, which does not resolve the problem. A refund was not provided. Shipping was also not smooth in my experience, as the package was sent via USPS and required extra effort on my part to track and locate. Based on my experience, I would not recommend these dog shoes unless you are fully aware that correct sizing does not guarantee proper fit or functionality, and that returns may be limited once the product has been used.
Ari N.
Exactly as expected.
Response from SouthlakepawsApr 14, 2026
Thank you for your feedback. We’re glad to hear everything met your expectations. If you ever need anything or have questions in the future, feel free to reach out—we’re always here to help. We appreciate your support and look forward to serving you again.
Ram B.
Fantastic experience shopping at Southlake Paws for my Boxer. The products are high quality, the fit was spot on for an athletic breed, and everything arrived quickly. The site is easy to use and feels thoughtfully curated rather than overwhelming. I will definitely be ordering again.