Southern Fried ChicsReviews of southernfriedchics.com

I placed an order on May 12th 2024 - just a simple t-shirt. Not a pre-order. Almost 50 days later, I have yet to receive my order or a refund. I have reached out so many times I've lost count. They do not answer emails or phones. They delete your comments on Facebook. They won't respond in messenger or Instagram. I got bamboozled!!! I don't recommend shopping with them unless you want to spend money on something you will ever get. Customer service doesn't exist.

quality and hat was so cute! exactly what was pictured

I shopped with SFC for years now and I had always had excellent customer service. The past few times, CSR will not answer phones in which we have to rely on emails. I sent out an email right after placing an order, and I needed to make a change. They first AUTO responded they rec'd my email, then I never heard back until I got my order and I got the wrong dress size. I dont know if it's because SFC is growing so fast that they cannot keep up with customer service, so as long as their orders go out, but Customer Service should be an IMPORTANT part of the business, and I am skeptical in continue to purchase with SFC. At first, I would get great customer service and spoke to the sweet ladies there, now, it's all about emails and dropped calls. SFC makes me now feel like a number, and not a person to them, like they used to make me feel.

It was easy, the email and text notifications for things I've been interested are spot on, and the products I've received are incredible.

I found the perfect blazer and shorts set. The material is phenomenal. Cannot express how great the quality is. Much better than expected.

Awful. There is NO customer service to even get ahold of to try and resolve the problem. I didn’t receive items in my order It’s been over a month and no one replying to me

The shorts look very cute. The downside is that they had to be miss sized. I normally wear a medium but I got the large. The large was even too small. I didn’t bother returning them so maybe another family member could wear them. I was really disappointed because I really liked the shorts.

The romper I ordered was very short and not overly long in the torso. I am a short gal with a short torso so it wouldn't have worked for a tall gal. I thougth the description could have included more information about those fit details.