SoundropReviews of soundrop.com

DONT USE THIS SITE IF YOU WANT TO START PUBLISHING MUSIC. THIS SITE IS A SCAM. I published my song and after ~3 months my song had like 1 mil plays, no money, so it was my first song and i didnt know how the payments works so i asked to the support when i will receive my money and if i will receive it and the reply was a mail where they say that i asked for takedown of the song and they closed my account without replying to me anymore.

I have used Soundrop for years - I loved it. I used to reccomend it to everybody. Those days are over. It's like the company has been automated and abandoned. There is not a single human working at this company now. Or if there was I'm sure at somebody might have come back to one of my MANY attempts to contact them over the last 2 YEARS. The chatbot is useless, there is NOBODY replying to the support inbox... My cover music makes them thousands every year but their customer service is now non-existant. I have been forced to move to DistroKid but can't get hold of anybody at Soundrop to take down my releases with them! I'm sad to have had to write this. I loved you, Soundrop.

Soundrop was hit and miss (not releasing songs on time) but other than that worked to get songs on sites like Spotify, Amazon, Itunes etc... Until the 6 month point when stats on money made started coming in and did NOT align with the plays vs. standard rates at all. We aren't talking massive money (under $10) but the amounts where so off I queried it in a support ticket but never heard anything back. Until today when my song with the most plays that was on the most playlists has suddenly been removed. I contacted the sites and they say its nothing to do with them and they don't have any idea why but the distributor had requested to have them removed. Looks like they pocketed the money then just deleted the song, no warning, emails, explanations or anything and they are COMPLETELY uncontactable. Such stupid tactics over a couple of dollars but has left me with issues and all the work I put in wasted.

I went to Soundrop while CD baby was updating. I was really impressed with pricing and licensing costs but having spent an evening typing in 18 songs Was timed out and nothing save's until you finish. With about two minutes to go I lost everything. Having read the reviews It might have been a blessing in disguise as it seems to be a bit of a rogue company and hard to believe it is linked to CD Baby. Furthermore I asked some questions to customer support and response just said change your password. No help at all. Will have to shop round on this one.

Transferred from Wix Music, they have found that one my piece of original music was not mine, so in 24hrs cancelled all my music. They wrote me that "this piece is about Emiliano Bucci, please demonstrate that you are Emiliano Bucci" I sent my declaration that my studio and association were mine, but nothing... never more with this people... they don't want to pay earn... I had 15.000 people in mounth

Soundrop uploaded my music to another artist's profile on apple music. I created a ticket 2 months ago for them to fix the situation, but there is no response. #4257484

I started with Soundrop in 2020. Everything went well until sometime in 2023 when they closed the support chat and stopped answering support tickets. I don't know what would happen but they stopped posting on their social media as well. I literally have an open ticket from 6 months ago that I have yet to receive a first response. It's true that $0.99 for distributing a cover is a good price but they take 15% of all earnings, which is a lot if you have a lot of streams. The license is only valid if you distribute with them so I prefer to buy it on my own and distribute with a serious company that also allows me to keep 100% of my earnings. -If you are thinking of switching to Soundrop, don't do it. The first problem you have, you will have a really bad time because no one will help you. -If you are with Soundrop I recommend you to jump to another serious distributor. Doing so badly, sooner or later Soundrop will end up closing.

I waited a month for their reply to my question. I insisted twice, but never never replied. I ended up giving up working with Soundrop. 2 months later they still haven't replied. There's no question of choosing this distributor.