Sheila C.
Custom service and professional follow-up
After ordering my wig, I opted for the custom small cap. Anna, who is extremely thorough and thoughtful, reached out to me to confirm the measurements I had initially given. Good thing she did, because one of the measurements I gave was incorrect. She followed up by email and text to let me know the timeframe the wig would be shipped to me. It actually came before that timeframe and fits perfectly.
Response from SOUL LADYAug 26, 2025
Hi Sheila, Thank you so much for sharing your wonderful experience! We’re delighted to hear that the custom cap fits you perfectly and that our follow-up made the process smoother. Your kind words about our service mean a lot to us, and we’re so happy you received your wig earlier than expected. We truly appreciate your trust and support, and we look forward to serving you again whenever you need us. Warm regards, Soul Lady Wigs


