SOUL LADY Reviews | Read Customer Reviews of soulladywigs.com

SOUL LADYReviews of soulladywigs.com

4.0565 reviews
Accessories
Oakwood, Georgia

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SOUL LADY

About SOUL LADY

SOUL LADY is a trusted brand in providing premium quality human hair wigs. Our brand is dedicated to empowering women to feel confident and beautiful by offering a top-notch selection of human hair wigs that cater to our customers' unique needs.SOUL LADY provide short bob wigs, classic bob style and trendy chic bob styles, 13x4 lace front wig, 13x4.75 lace front wig, 13x6 lace front wig, full frontal wigs, 360 lace wigs, 4x4 lace wigs, 5x5 lace wigs, 4x6 lace wigs, and we provide wig-custom service, you can easily custom your ideal wigs. SOUL LADY also have 10A grade virgin hair weave, hair extensions, we will upload them to our site soon.We've built our own warehouse in GA, that means we will have the ability to provide a faster free shipment soon. High quality service will always be the first and most important thing that SOUL LADY provides to customers.Shop with confidence at SOUL LADY and find your perfect look today.

SOUL LADY (soulladywigs.com) has 565 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: soulladywigs.com
Website: soulladywigs.com
Category: Accessories
Location: Oakwood, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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SOUL LADY reviews

Showing 30 reviews with 4 stars · Clear filters

Sharon B.
May 13, 2026
It has been almost a month since I…
I have upgraded my review of Soul lady, they have fix the problem and refund my money, and offered to help with my next order. Thank you for the good customer service.
Response from SOUL LADYMay 13, 2026
Hello Sharon， We sincerely apologize for the frustration and disappointment caused by this experience. After review, your order was flagged by our system as a high-risk transaction. For your financial safety and protection against possible unauthorized activity, we were unable to proceed with shipment. We truly regret the inconvenience and understand how upsetting this situation must be, especially after your previous order experience. Please contact us at [email protected] so we can further assist you and help clarify the situation. Warm regards, Soul Lady Wigs Team
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Ziller F.
May 6, 2026
Every thing was good but The shipping…
Every thing was good but The shipping was late but the quality of the product was excellent. Thank you.😊
Response from SOUL LADYMay 7, 2026
Hi Ziller, Thank you so much for your honest feedback and kind words! We’re really happy to hear that you’re pleased with the quality of the product—that means a lot to us. At the same time, we’re sorry for the delay in shipping and understand how important timely delivery is. We truly appreciate your patience and support, and we’ll continue working to improve our shipping speed and overall experience. Thank you again for choosing us, and we hope to serve you even better next time! 😊 Best Wishes, Soul Lady Wigs
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Andrea P.
Apr 17, 2026
Salt Pepper Beauty
This is my first order with Soul Lady. My wig was a flash sale, 16 inches wavy, medium salt and pepper. The construction of the wig is very good. Very thick and curly, so much so that I am going to thin her out for a custom look. I am very pleased that I purchased from this store that I have placed another order. NOTE the ordering process, and customer service is exceptional. Your order is very important to this company and that's a rare commodity these days.
Response from SOUL LADYApr 20, 2026
Hi Andrea . Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your ”Salt Pepper Beauty“ wig and the quality of both the construction and the customer service. It’s wonderful that you found the perfect style and are customizing it to your liking. We're also excited that you've placed another order with us – it means a lot to us! If you ever need any further assistance or have questions, don’t hesitate to reach out. We’re here to support you and ensure your complete satisfaction with every purchase. Best regards, Soul Lady Wigs
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Beverly
Oct 23, 2025
the hair is beatinful and full/ just…
the hair is beatinful and full/ just wanted the brown hair to be more of a light brown like my afro wig which i love
Response from SOUL LADYOct 24, 2025
Hello Beverly, Thank you so much for your feedback! We’re so glad you love the fullness and beauty of your hair. We appreciate your note about the brown shade — we’ll share that with our team for future updates. So happy you’re enjoying your Soul Lady wigs! Best regards. Soul Lady Wigs
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JL G.
Oct 3, 2025
Straight hair and Water wave hair
I ordered straight hair in April and Water wave hair in August for braiding from Soul Lady. Hair is lovely - soft and the perfect shade of standard salt and pepper. Just be aware the maximum length to have it colored grey is 18” and the website doesn’t warn you. Doublecheck your order - it takes awhile to get it and sometimes the warehouse doesn’t get it right the first time or its out of stock but website doesn’t indicate that. The employees who work the text customer service are great to work with!
Response from SOUL LADYOct 4, 2025
Hello JL G, Thank you so much for sharing your feedback! We’re thrilled to hear that you love the softness and color of our salt and pepper hair. We truly appreciate your support and your valuable insight regarding the length and coloring options. We’ll definitely take your comment into consideration. We’re working hard to improve our stock and shipping processes to provide a better experience. If there’s anything else we can assist you with, feel free to reach out. We’d love to serve you again soon! Best regards, Soul Lady Wigs
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Mona T.
Sep 30, 2025
Medical Wig
My wig is the right color and very soft. I will have to get it cut, too long for me. I wish it had more curl. I have a medical wig that is curly so all I do is wash and wear. I am elderly so I cannot manage a curling iron. Hopefully I can find a wig stylist to help me with my dilemmas.
Response from SOUL LADYOct 4, 2025
Hi Mona, Thank you so much for your kind review! We're glad to hear that you love the color and softness of your wig. We offer wigs in a variety of lengths, so next time, please consider choosing a shorter one for your preferred style. I'm so happy you find a stylist who can customize it to your perfect look, and if you ever need any assistance or advice on caring for your wig, please don’t hesitate to reach out. We’d love to help you have the best experience with your wig! Thank you again for your feedback, and we look forward to serving you in the future. Best regards, Soul Lady Wigs
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Sara G.
Sep 28, 2025
I ordered 2 wigs
I ordered 2 wigs. The curly Nina wig is great. The wig #6050 doesn’t look like the picture. Hair doesn’t seem as thick or styled like the picture. I’m going to work with it but it’s not my favorite just yet. I do intend to order again
Response from SOUL LADYSep 29, 2025
Hi Sara, Thank you so much for your thoughtful review! We’re glad to hear you’re enjoying the Curly Nina wig, and we’re sorry the #6050 didn’t fully meet your expectations. Your feedback is very valuable to us, and we’ll share it with our team to improve. We truly appreciate your support and look forward to helping you find your next favorite style! Warm regards, The Soul Lady Wigs Team
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Rita M.
Sep 16, 2025
I really like the wig and service I…
I really like the wig and service I received from you
Response from SOUL LADYSep 17, 2025
Hello Rita, Thank you for your kind feedback! We’re so glad to hear you like the wig and our service. If there’s anything we can do to make your next experience a full 5-star one, please don’t hesitate to let us know — we’d love to improve for you! Warm regards, Soul Lady Wigs
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