SoofancyReviews of soofancy.com

I made the mistake of not checking these reviews. I bought from Cardonely.com which seems to be the same place potentially under a few other names too. I bought a camping chair that took 3 weeks to arrive and when it did it had a tear in a structural point. To their credit they replied to the emails, but only to offer me insultingly low partial refunds starting at $5 growing to £20 in increments of £5 with each email. I had to open a paypal case against them, which did yield a full refund eventually, but they refused to cover costs of returning... and as others have said, its not clear its from China until you get the bill. I took advice from CAB and the seller is responsible for costs of return but neither the seller or paypal seemed to care about this. So I could get a full refund, but pay half of it to send it back (so... basically 6 weeks of pain to donate £40 to DHL), or accept a 50% refund and keep the faulty product. Great choices. Last time I buy from a site without knowing exactly where they are and a lesson learnt about Paypal too.

Ordered what I thought was a Bogg Bag (beach bag made out of crocks material). Come to find out I should have done more homework. They are operating under the website of boggg-bags.com (extra "G" in the product name). They are buying Google Ads so they come up in the top of the searches. This is not a valid reseller of this product and in fact my payment was sent to Shenzhen Tiancheng Automobile Service Co., Ltd. BUYER BEWARE!!!!! Stay away from these scam artists!!!!!

If I could have given no stars I would have. DO NOT USE THIS COMPANY! Ordered a pair of skates in UK size 7 & 1/2. Paid £54 for them. As these were for daughters birthday, when they arrived we put them away until her birthday. She opened them on the day all excited, only to find these didn’t fit. After checking realised these were size 5. Have spent months going back and forward to be told I cannot send these back and I should keep them and sell on. That they would offer me £10 back for inconvenience. Have asked them in numerous of occasions for full refund as this was their mistake and as their customer I have right, but they are not budging. Wish I had never used them and if could I would take this further. This is not how customers should be treated.

I totally agree with all the other complaints. I ordered a 'metal cow table' for $69.99 from Geekpupple. A month later I received a 9" plastic cow statue. On their webpage they use the exact same picture of a cow table that is advertised in Plow and Hearth so that is what I expected to receive. It is not what I received. After I wrote and complained they sent me an $8 refund. Soofancy is the company who responded to all my emails so somehow the two companies are connected.

Complete scam artists. I bought a decorative wall angel from them for $70. I received a shocking replica of what had been advertised. I contacted them with photographic evidence and was offered $3. I offered to pay for return shipping and nothing. After threatening legal action they stopped replying. BE WARNED.

I ordered two Cool conditioners. We weren't satisfied with them, so I emailed their customer service to have a refund to my PayPal account. They offered me $3.00!! I paid $78.00 total. Then after back and forth emails, they offered $5, $15, and now $40. Sorry folks..not falling for this scam. A buyer trusts the company they buy from, but not in this case. So, I'll be disputing the charge and writing bad reviews. Hopefully this will be taken care of soon, or legal action will occur!

Buyer Beware!!! I don’t even want to leave them a 1 star. They deserve a negative 100! I ordered Grandpa’s Weeder. I had previously ordered 2 from another company so I knew what to expect. The picture and description was correct but the item sent was a piece of junk. I paid $32 and they have offered me $3 since I’ve filed a fraudulent charge against them with my credit card company.

Soofancy or Cardonely as this is who I ordered from. Goods arrived finally, quality very bad. Requested a return address and a full refund only to be fobbed off with excuses and offered a $5 partial refund for inconvenience and then told that by returning the goods they may not arrive and go missing in the post. I paid £55 through PayPal so I've now put in a dispute with them. I would never use this company and don't know how they are able to operate in this country.