SonixAutomated transcription, translation, and subtitling. Trusted by millions of users.Fast, accurate, affordable, and secure. Sonix is SOC 2 Type 2 compliant.Search transcripts, share transcripts, dozens of export options, integrations, subtitles, captions, and full API.Sonix overview: https://youtu.be/FXEL7TOKEXAIntroduction to Sonix: https://sonix.ai/introduction-to-sonixSonix pricing: https://sonix.ai/pricingSecurity: https://sonix.ai/security
Sonix (sonix.ai) has 1,119 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
IT & Communication · San Jose, California
Excellent
1,119 approved reviews, newest moderated first
Jose Rodrigo O.
I love the work they are doing at Sonix. Thir webpage is really simple to use and yet you get everything you need. Their transcripts are really accurate, I have tried them both in English and Spanish and I can say that most of the time there is very little to no editing on the final text. Also, the ability to label speakers is amazing. Overall, I love using their service and will surely increase my usage in the future.
Tomate C.
The customer service is totally hopeless. There was a technical issue that doesnt allow exporting the subtitles correctly. I asked for help in the chat and literally they replied once per day. So after a whole two days, all the reply I got is they will ask the technicians what's going on. This is not what I'd expect from a paid service. They have proved themselves to be incompetent both at technology and service level. Also, one thing many AI transcribers do not understand is that native speaker often mix English into Cantonese. The users are literally doing all the transcribing work themselves. So whoever is reading this now, please could you take this in mind when you are developing a better transcribing tool? thanks.
Tena T.
I signed up for the $22 monthly subscription thinking it included transcriptions. To my surprise, Sonix charges extra for every single transcription on top of the subscription fee. In the end, I paid $50 in one month, even though I had already paid for the membership. Yes, it’s partly my fault for not reading every detail carefully, but honestly, I never imagined any platform would charge separately for the core service after paying a subscription. There are other, much better transcription platforms out there that offer everything within a lower monthly fee and provide way more features. Sonix feels like a trap for unsuspecting users. Wouldn’t recommend.
Response from SonixMar 28, 2025
I'm sorry you feel this way and had this experience. I can appreciate it wasn't great for you. Just so you know, we try to make it abundantly clear that to use Sonix you will be required to pay a subscription fee and a hourly fee on the Premium Plan. On the Standard Plan it is simply $10 per hour. We detail this on the pricing page (https://sonix.ai/pricing). To take it one step further, and to make it abundantly clear of our pricing, every user is required to check a box that states that they understand that the pricing for Sonix is a subscription fee plus an hourly fee. You would have checked this box upon checkout. Again, I'm sorry you didn't read through the pricing in detail and had this experience.
Sten
amazing company for transcripts
Nikki
Easy to use and works very well. I transcribed something in Chinese and it worked great!
Alexandra
The quality, speed and variety of languages are amazing!
Daniel D.
Easy to use and well priced! Great for making podcast transcripts!
Dejan K.
Extremely technologically advanced and useful translator. All congratulations to the developers.