SonigoReviews of sonigo.com

My experience in moving from Israel to France has been a series of clerical and physical disasters. Clerically after a year in storage suddenly needing urgent paperwork. A form from the French consulate in Jerusalem that they say is only available to French nationals. A confirmation form from our new municipality that is non existent. Eventually we received our goods, having paid additional storage due to customs awaiting non existent documents. The shippers in France were appalled by the way boxes were stacked, often upside down, in one instance something heavy was put on top of a delicate table breaking two of the four legs. In addition to breakages there were missing items, the most difficult of which was missing keys for two locked cupboards. This meant that we had to delay unpacking and therefore missed the ten day limitation for insurance claims.

Attention sonigo sous traite le travail pas en Israël mais en France premièrement entre Israël et la France il n'avait pas les mêmes dates de livraison deuxièmement j'ai payé une assurance assez chère lorsqu'ils m'ont livré la TV OLED Sony de 65 pouces qui n'avait que 3 ans a été cassé, l'assurance au bout de 2 mois a décrété que ce n'était pas prise en charge J'ai payé 1928 euros d'assurance d'assurance. Claude APPEL

bonjour je deconseille cette entreprise qui en plus m a cassé un ecran d ordinateur et le miroir dans un meuble m a en plus fait payer des frais à l arrivé du contenaire car a destination ils passent par une autre societe pour livrer les colis du cadre.bref aucune communication malgres un très bon comercial.

Everything started great in Vienna the team was very professional and efficient. Also the updates during the shipping were useful and all of our questions got answered. The desaster started by the delivery in Jerusalem. The workers couldn't carry the heavy boxes and my daughter's boyfriend had to bring them up. Instead of piling up the boxes in the room they spread them out all over the hallway and only after we told them a few times they moved them into the room in a real messy way. They told us that the bed doesn't fit through our door and left it in the hallway. My daughter and her boyfriend carried exactly this bed in without any problem. They broke a desk and dropped a box with books in the middle of the street. They lied to us that someone is coming later to take care of some problems just to get us to sign the paperwork as fast as possible. After I complained to the one who arranged the shipping he said he will speak to the office and come back to me. Never heard of him again! The whole delivery was a very frustrating experience!

Very professional and efficient. Highly recommend.

Sonigo was great, mostly on the American side tho, always more professional than in Israel. I would've appreciated more updates for when my shipment actually was set to arrive instead of wondering after receiving an estimated time. I also would like to see the Israeli movers be more professional. I think in the contact whatever had to be taken apart to pack should have to be put back together, and not just certain items. I also think on both ends the movers pushing for ya big tip is not right, we're already paying so much to move countries. All of our stuff arrived in one piece, so that's definitely a reason to recommend. All in all was pretty smooth

Excellent feedback from the moment the cargo left the origin country. Staff kept us updated and informed. All documentation was handled efficiently. Quality and professional service all round. Thank you

I used Sonigo to deliver a partial container from America to Israel. Overall I was very happy with the service. The company did a great job packing our stuff in America and delivering it in Israel. They were usually quick to respond to my calls and emails. Scheduling my delivery in Israel took a few days but was still within the expected time frame. My advice would be to overestimate the amount of stuff you have because it seems like everyone always has significantly more than they expected.