Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Alexander v. G.
It had been years since our last visit. Went to Trinity Park drive through in Stockton, CA. Two burgers were delivered to our car and came completely COLD. We complained and returned burgers. Second set arrived fairly quickly and were COMPLETELY COLD again! We begrudgingly drove off and ate cold burgers. Sad part is that it would have been a fairly decent sandwich had the meat received any attention... My wife and I will not be coming back!
Jim C.
If you like hair in your breakfast sandwich sonic on quaker ave lubbock is the place to go no hair nets required disgusting. Jim Cruse
Susan Dillin E.
Hello Sonic Headquarters, I am from the OKC metro area and just moved to Washington, Missouri. Two times now I've waited 15 mins for someone to take my order. 1st time in October 2020: waited another 20 minutes and then someone walked to my car and took my order and she apologized and said "the order taker doesn't work." I asked, "Why is there no sign?" She said, "We aren't. Allowed to put a sign on it." I said, "Sooo your management or owner would rather we sit here for 20 minutes without placing an order?" She just apologized again. 2nd time: Sitting at the order taker to the left of number 10 with no one coming (never got the exact number). I finally got out of my car and asked a carhop I believe his name was Andrew (wearing a blue and white check button-down shirt and black pants) Who is a manager or assistant manager. "does this order taker not work?" He said, "no. It doesn't." I said, "why's there no sign?" We aren't allowed to put an out-of-order sign." I said, "that's ridiculous. How do I give my order? Is someone coming to take my order?" He said, "no. Just move to one that works." He gestured to which ones don't work. I couldn't tell where he was pointing. I informed him that I'll report this to headquarters in OKC. He didn't care. I asked him if the stall to the right of me worked and he said, "yes."I moved to another one and the pic I took shows the order taker sign that's out of order so I cannot see the order. He then asked me to see the screen. However the Number 10 says crash dump so he read the order to me. Andrew got it right. I waited 20 minutes for my order. Took the order in my car. It was the Wrong order then the car hop took the order back and brought it to another car. (Isn't there new rules about the sanitariness of that now?) Then I waited another five minutes and another carhop (name started with an A) brought me my order of two footlong hot dogs with mustard, a large lemonade, and a bag of ice. This woman carhop is who told me the original man was Andrew a manager. You'd think after all this I'd get a free meal? Nope! Driving away I saw Andrew in the back and took a shot of him on the phone. Wearing black pants and smoking. This Sonic is not in good working order. It is unsanitary, and the manager whether an assistant or general manager is unprofessional. Just moved here from Oklahoma. Susan of Washington, Missouri
Ron T.
The one in Lakewood CO 80228... My husband has been yelled at, there was an employee who came outside to look at us "I guess" he was filthy!!, His fly was down, and his hair was greasy... No dress code for him. We received our food 30 minutes later, (because they were short handed.) No one came out to tell us sorry but we are short handed (NOPE they let us and another family wait 30 minutes. FOOD WAS so GROSS!!!!!!!!!!! We had to throw it out! We asked for our money back and the manager REFUSED! We swore we would never go back but I did. I went for two breakfast burritos before work. I was the only one in line, how can you mess up one order? I get to work, and I had one burrito and it was not what I ordered. Now we haven't been back and never will. They need to tear it down and PLEASE put in a Burger King.
Allison O.
Went to Sonic in my hometown, Swainsboro GA and there was only 2 cars in the drive thru so I thought it would be less wait time but boy was I wrong. I sat in that line so long at the drive thru speaker and no one would respond. I finally drove up to the window and it was on Saturday morning, August 22nd. The girl (listed as cashier #1) finally came to the window and asked what I wanted. There were 3 cars behind me. All of the cars left eventually, as it took over a half hour to get just my order. I should have left. This will be my last trip to Sonic Drive In. I would imagine the others waiting felt the same way. The girl that waited on me did not care at all. She has no business being in customer service of any kind. I wouldn’t have given any stars but this is the only way you can give a review.
debbi D.
oh so fustrating. I had to down their app several times for it to work, I like their drinks, I would never eat there as their calories are too high and the places are dirty. The sonic close to me closes all the time, no employees, internet not working, plus sometimes they wont allow you to order on the app. I boycott them all the time. I have written to them several times about the issue NOTHING IN RESPONSE. They owe me money for over pricing as the app did not work. They honor none of thier advertising. I do not know how they stay in busines
Mike S.
went there for a interview on the first of June and talked to a 👩 lady by the name of Michelle Hoffman at the 3rd street location in Manhattan, Kansas. She was rude and unprepared for my interview. I stood around inside the store waiting 20 minutes just for her to get ✔ done doing other things. Finally when she met up with me we talked outside in 95 degree weather as there was a heat index going on that day so it was over 100 degrees. She didn't offer me anything to drink even if it was just water. There was nowhere to sit outside since i was walking 🚶♂️. She rushed through the interview rambling things for a total of 5 minutes. I won't be back as I feel if she does that to perspective employee's what would she do to customers?
Ron O.
Sonic's app stinks. The closest Sonic to me is in Binghamton, NY. It's an hour drive. Twice in the past 2 weeks the app messed up and kept saying error. I even pulled into one of the spots to order over the speaker. I explained that the app isn't working and their was a deal for get a slushie for free with any purchase. The person told me I need a coupon so I left. I ended up going to Burger King instead. Fix your darn app will you please?
