kim S.
Gift Card Fiasco
I ordered 3 gift cards, unfortunately one was stolen. I contacted Sonic only to find out the American company has an overseas company handle the gift cards. Ugh. After several minutes of explaining, I was told a new card would be issued. After 10 days I contacted them by email and found that it took over a week for them to issue a new card, and that card arrived two weeks after I got the email. Needless to say, the gift card will not make in time for Christmas. All of this initially started in early November, so I did plan. I just didn't plan on dealing with an overseas company. When I contacted Sonic in Oklahoma, the gal sounded as though she could care less and told me I had to take it up with the company who deals with the cards! Never again!

