Sonic Drive-InReviews of sonicdrivein.com

The guy Inside taking orders is rude and the young ladies working outside really need to touch up some they all look like they just rolled out of bed. Only one of the young ladies is friendly and helpful. I-will not visit a place that is rude and hands me my food as if they are doing me a favor. Please know I am speaking g of the Plano Road location no other. There has to be a hygiene or dress code of some sort at any food place.

HORRIBLE experience!! Regretfully visited Store 5010, North Platte Ne. drive-thru on Aug.19. After waiting over 30 min. we finally got to the window to get the WRONG order. Upon asking to have the order corrected, the two in the window only wanted to argue and yell at us. After the kid in the window continued to rifle through the food and yell at us, the manager told us to leave. They still had my debit card and when I told them I wanted my card back and a cancelled receipt, they continued to argue. Finally getting my card back and a receipt we left. 15 minutes down the road, I checked my bank account to find out they ran another order and charged my card for items not even on the receipt. After calling the manager, she refused to credit for the fraudulent charge and hung up on me. I have called corporate and YET to get any return call or satisfaction. Word of advice....NEVER, EVER go to one of these dumps.

We waited for an hour and a half for our food and everytime we rang them they just ended the call and we would yell for them and they didn’t respond😡 terrible service DONT EVER GO TO HOBART OKLAHOMA SONIC!!!! You will waste your money and time!!

Went to the one in Savage Minnesota I ordered my food to go and when I asked for a drink carrier the drive through girl got nasty that I didn’t ask for one when I placed my order Then she slammed the window shut Will not go to sonic again REALLY LAZY AND MEAN EMPLOYEES!!!

While I was at work I recieved an email notification about an order I did not place in a town I do not live. They took my money via my gift card on file in app. I called the store and they had the food waiting and nobody picked it up. They told me to call the number in the app to get a refund. Wow! Those people just kept giving me the run around telling me I had to call my bank to dispute. I again explained it was a gift card, why would I call my bank. He told me there was nothing he could do and to call the gift card number that of course was closed. Do not expect help if you get ripped off. They are useless and do not care. Hope it feels good for this company to rip people off. May seem petty, but I live paycheck to paycheck to support my kids and this is a luxury to them. And now it's been taken from them.

Why? Soft pretzels with cheese packs straight from the freezer. Disgusting! (They said they aren’t allowed to heat them up) eeew

This app steals and there is no recourse to recoup your money --it always the customers fault you forgot a code or it over charges and the store tells you it sall your fault the app overcharged you.

FOR THE LAST FOUR TIMES I HAVE BEEN AT SONIC AND GOT STAWBERRY LIMEAIDE WITH EXTRA STAWBERRIES AND PAID EXTRA FOR THE EXTRA STAWEBERRIES I HAVE GOT LESS THAN I USE TO. OVER A YEAR AGO BEFORE THE PRICE WENT UP DOUBLE ON ALL THE FOOD. AND I ORDERED CHILI CHEESE FRIES WHICH WAS ON THE MENU AND I GOT CHILI CORN CHIPS THIS HAPPENED TWICE. POOR SERVICE WORSE FOOD! SONIC USE TO BE A GOOD PLACE TO EAT BUT NOT ANYMORE. YOU SHOULDN'T PAY EMPLOYEES MORE AND HAVE WORST SERVICE. I WAS ALWAYS TAUGHT TO DO THE VERY BEST AT MY JOB AND THAT THE CUSTOMER IS ALWAYS RIGHT. THESE KIDS WORKING NOW DAYS DON'T CARE AND THEY EXPECT PAY OF A PROFESSIONAL! AND WHAT'S BAD IS YOU GIVE IT TO THEM. LET THEM START SMALL IN PAY LIKE WE DID FOR SERVING BURGERS THAT WAY YOU CAN GIVE GOOD SERVICE AND LESS PRICE CHARGE TO THE PEOPLE. WE THE PEOPLE ARE GOING TO HAVE TO STOP GOING TO PLACES LIKE SONIC.