Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jennifer tiffany J.
the ice cream machine was down and made the hot dogs wrong the manager was very rude and said they were on a 15 min hold for food and she said if people leave she doesn't care i have been in customer service are well over 15 years you dont treat you customers like that and contracting support was no help they want to give me gift card and free food i dont what to eat there at all
Lynn N.
FIX YOUR STUPID APP, I WAS PARKED AT SONIC AND PLACE ORDER AT A DIFFERENT SONIC ACROSS TOWN NOT KNOWING THE ADDRESS! THE APP DOES NOT RECOGNIZE CURRENT LOCATION!
John C.
Restaurant sat on my delivery order for 45 minutes before cancelling it. It was already 15 minutes late when they cancelled. TWO drivers went to pick it up from the restaurant... after that, they cancelled the order saying it was not deliverable. We are around the corner from them. Poor service... actually no service lol. Will not be ordering from Sonic again. Not reliable in the least. Try harder.
Johanne V.
I just went to sonic with the taste for their wonderful french fries. When I received my order to my surprise, they had changed their fries. They are not worth the money. They’re processed and airy and hold the oil so they were greasy. I will not be buying french fries from sonic again. Unless they go back to the french fries they had previously.
Frank C.
The drinks are good but, it's expensive to eat here for what you get. The popcorn chicken I bought (overpriced) was old and mostly breaded, not much chicken. Albuquerque, NM. Menaul & Carlisle
RARIDY
Sonic has either poor or shady management skills. The managers did things like right me up or just take me off the schedule without me even knowing. The manager Blake Ross accused me of not being fast enough or effetiant enough. Even when everyone says I do a good job. On top of slowly being removed from the schedule and not being told anything important. Sonic his either shady, discriminating or have poor management. And he acts like he doesn't know what I'm talking about when I say I don't feel I'm being treated fairly. I've had conversations with my coworkers and nobody else is being treated this way
Mari
I don't recommend sonic to anyone. They don't have staff that makes the food in a quality manner or quantity is inaccurate. Sometimes people are rude and not giving customer service when you arrive. It's not what it seems advertised on TV.
James N.
Sonic's employee, an actual manger ignored me then refused to service me about 10 days ago just because she didn't feel like to do it, then Sonic offered me to give a free meal as a compensation, then asked to me download the app, I did as they asked me to, then asked me to wait 24 hours , which I did again. Then they said they have to review it with their team, as if we are dealing with million dollar bank transaction. Really Sonic drive in dropped the ball many times and actually didn't keep their promise. I would not recommend Sonic to nobody.
