Sonic Drive-InReviews of sonicdrivein.com

I used the Sonic app for chicken bites and a large banana shake. I got there 3 min later than the app said it would be ready. There are only 2 cars in the lot. It took another 12 min to get the order. The sauces that I requested are on the receipt but not in the bag. The banana shahe was requested with NO cherries yet they were in side the shake. I didn't taste banana until I got to the bottom and it is not real banana. It use to be better a long time ago

Well, between their constantly interrupting us when trying to order, they got 2 of our 3 orders WRONG AGAIN. Will not be going back to the 10969 N 83rd Ave in Peoria. Every time we go there they get it wrong and we don't feel like going back to return the food after a long day at work. Don't put people taking orders who DON'T LISTEN, making the customer constantly have to repeat ourselves!! Also was overcharged because we ordered doubles and got singles. What a terrible experience

My experience at Sonic was, pitiful. We ordered four drinks, a hot dog, and some fries. We got our first order at a fair time of about 12 minutes; however, we did not receive one of the drinks we had paid for—which was a Reece’s shake. We pulled back into the bay to ask about it, and waited from roughly 6:50pm to 7:14pm. We did not receive our, singular, shake, and no one came out to our bay. At this point, we pulled to the drive thru to make sure we got service. The line moved extremely slowly, the technology was glitchy, not showing us our totals, not picking up audio, not showing us who took our order or if it was even taken, and to top it all off, we weren’t the only people who received this service. There was a car next to us who waited 20 minutes for two drinks, a car to the right of that who didn’t receive their order and eventually left, and the car in front of us at the drive thru didn’t get a burger they ordered. I know working at a restaurant of any kind isn’t easy, but this was ridiculous. If it takes a few minutes to make the food it’s one thing, but this many errors in orders across such a short time is surprising and either a result of poor management, or employees. Overall, I cannot recommend Sonic. They have good slushies and shakes, but their actual ability to make your order correctly, or quickly, is pathetic. This review was about a Sonic in Hendersonville, NC.

Was on lunch break had to wait for 20 mins before even helping .and I'm standing out side in the cold because you can't order inside also didn't give me fries like I ordered gave me tots ....they seem more concerned with there drive thru then there outside customers ....horrible experience....

At the Sonic on Hwy 3 in Dickinson Texas your employees were rude to me. They have had issues in the past with their speakers and kept interrupting my order with "Is that all?" so I spoke louder. The manager even slammed window shut in my face and said in an angry, strident voice" HAVE A GREAT DAY" which sounded to me like " go to hell". I go to Sonic every day but will never go to that one again. Did they even ever get customer service training? They are lacking it!

This bad far the slowest location ever in Irving off beltline

I ordered a medium oreo blast. When I got it they just topped it with a few oreo cookies instead of mixing and blending it into the entire desert. So basically I was just eating ice cream down to the bottom. I will NEVER EVER return to Sonic again. This happend at 3648 N maize Rd. Maize, Ks. Besides this their people always have nose pearling and long hair. I probably got hair in my desert as well. Never will ho to a Sonic again until I'm promised that you change your policies.

I try to use a coupon for a drink and they said no. yes i want my cherry limeade, no i don’t want to leave empty handed. what happened? I left empty handed.