Sonic Corp., more commonly known as Sonic, is the operator of an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma, that is owned by Inspire Brands, the parent company of Arby's and Buffalo Wild Wings.
Sonic Drive-In (sonicdrivein.com) has 394 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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sammie M.
i sat in the drive through for 40 minutes for a grilled cheese fries mozz sticks and 2 drinks. i watched the sonic employees laughing and messing around through the door when the line was at least 5 cars long. honestly ridiculous. the food is not good enough for this long of a wait.
Richard
Well, I still have not ever gotten a correct order. I went in for a chili cheese dog today drove all the way home and found a freaking raw hot dog in a bun. I'm so disappointed in this place. I have never gotten a correct order. I keep on giving it a second shot, but it's probably the last time that I ever visit this place.
Savana E.
The lady in the morning is very rude!
Desiree G.
The meat on the burger is so nasty. I loved their burgers when they had real meat; you can taste chemicals in the meat now. How gross. I will not be going back.
Hele W.
The app is horrible. I complete my order which is very time consuming. For it to only show an error. I always have to put the information in 2 or 3 times. It is not worth the time I waste to order in the app. It takes a long time to get the order even when I am the only car at the store.
customer
The store on Wales Ave in Jackson Ohio has the slowest most entitled rudest employees of anywhere in the area. I’m sure it’s because they are all typical Jackson Snobs Children, so if you are expecting to be treated fairly and have food that is correct and warm and served in even a decent amount of time stay as far away from this place as possible
Will W.
This is the worst leadership and customer service team in America. I thought KFC was bad, I was wrong. SONIC is the worst along with INSPIRE BRANDS which own sonic. I have been waiting for a call from their local manager for 28 days. INSPIRE BRANDS do not return your calls. The customer support team read scripts and can't deviate from those scripts. They do not have supervisors it appears. Worst. Don't eat at SONIC OR ANYTHING OWNED BY INSPIRE BRANDS. Find a another place.
Robert R.
I've been eating at sonic for almost 40 years. This sonic in Indiana Indianapolis was the worst ever. Cold food almost no chili or cheese on the foot long coney. Absolutely no cheese on the chili cheese fries. No utensils and didn't give me the condiments I asked for. You should fire that incompetent manager.
