Sonic Drive-InReviews of sonicdrivein.com

Don't waste your time coming here. The employees don't even want to be there and they do not care about your order majority of the time. Every time i go it's like i'm willingly choosing to have a stranger order my food because the odds are insanely high they actually give me someone else's order. Even if they manage to get the order right you then have to hope it's all there.

Hell I wouldn't even leave 1 star but I git to in order to leave this review. Worst service ever.. they act like they can't do nothing right. I wanted a #3 with mayo cheese and lettuce only. Got to the window she says lettuce cheese and extra mayo. The hell i don't want extra mayo. Then she goes u still want the ketchup on it... look lady I want mayo cheese and lettuce ONLY. Then they gave us the wrong order at the window.. Rusk people SMDH.. NEVER AGAIN WILL I GO THERE..

Went to Sonic and on the way home my wife noticed a $1.39 charge that we did not make. We stopped by the next day and asked what that charge was for and they did not know. I asked for a refund and was told "we can only give a refund on the same day the mistake was made." I told them they were a bunch of crooks and left!!! No wonder they have a one star rating.

Ordered through the app, came to the window and checked in, the screen said delivering and the order never came. After waiting for 15 minutes, I called and they acted like it was already done and they had forgotten. I’m still waiting for the drinks, it has been about 45 minutes. What is the point of coming here and waiting for the same time it takes to go purchase a blender, ice cream, and the ingredients for the drink and just make it at home. I should get a refund in time and money. This was at the Altamonte location. I had to go inside and ask again. They had never started the order, so I was waiting for literally no reason. I will be calling and asking for a refund. This is ridiculous.

went to the north Melbourne Sonic at 7 pm on a Wednesday. Drove in and parked pressed the red button, got a message stating they would be right with me. 12 minutes later the button went dork so i pressed it again, and got the same message, AND 10 MORE MINUTE WAIT. Then i got out of the car and walked to the menu board in the outdoor seating area and pressed THAT BUTTON, and got the same message. waited at least 5 more minutes to get someone who took my order. Now, to clarify, there were 4 cars in the drivethru and two cars parked so it wasnt empty, but by no means would i call it even remotely busy. I could see the staff inside and none of them were going above a snails pace except the lady who was stacking prepoured soft drinks up on the counter. Both drive and park cars left without their orders. One drive thru car left the line without their order. It was 58 minutes from the time I pulled in til I got my order (4 smashburger specials). If i had not had to pay at the time i put my order in, I would have left and gone to Longdoggers. very disappointed in the service , because the burger wasn't bad at all. I wont be going back.

I need yall to understand that yalls mobile app no longer works. Spent 30 minutes trying to sign in. I have opted to go to another fast food place because of this. When I tried to find an email to leave feed back, I was greet by your incompetent chat bot that is abysmal to work with. Fix yalls app.

The chicken tenders are disgusting and with no flavor. Bring the old ones back.

We just had a 51 minute wait since we ordered. 1st thing received ordered double bacon cheese no onions or tomato only ketchup. Gave me regular way Luke warm burger cold fries and also no barbecue sauce for the chicken pieces .girl even took our burger back in drive thru to see if it was right. Gave it back and said yea were good . Worst experience ever in fast food. I'm hoping corporate reaches out or I will never go back