Joyce C.
Thankyou for your help. My apologies for sending incomplete email for reset password. I appreciate the speed of your reply and sorting this for me
Extremely difficult to get a response to requests for password reset. 5 requests so far. I need to access my account to cancel my subscription. I uninstalled a month ago but still being charged. What do I have to do to stop this. I don't want to have to telephone the USA from Australia
Response from Solve iQDec 3, 2021
Joyce, We apologize for the inconvenience. Our records indicate the email you provided to us when you originally purchased ended in " .net.au ". The email you provided me ended in " .net ". This was the issue you were experiencing trying to reset your password. Any case, I have cancelled your subscription and issued a refund for the last payment. You will no longer be charged. Kyle Solve iQ