Solve iQReviews of solveiq.com

Response from Solve iQApr 3, 2023

Madeleine, We are deeply sorry to hear about this situation. I spoke with our billing department and they have indicated to me that we were seeing some unusual activity with a few people who were testing card numbers a couple of weeks ago. We suggest following up with your bank and verify your card number has not been compromised. We did refund all charges that we believed to be fraudulent. Kyle Solve iQ

Response from Solve iQMar 20, 2023

Tom, We apologize for the inconvenience you have experienced with the cancellation of your subscription. I have reviewed the chat session you had with our third party tech support and see that you abandoned the chat early and did not mention wanting to cancel. With the email address you provided me, I have issued a cancellation and you will no longer be charged. A confirmation email will be sent to the email address you provided. Kyle Solve iQ

Response from Solve iQSep 2, 2022

Paul, We're happy to hear your problem was solved, this is what our company strives for - solving issues. We like to say 'Until There’s A Perfect PC, We’ve Got Work To Do'. Thank you for taking the time to write us a review, if you would kindly revise the rating you gave us to match your words, we would be grateful. Kyle SolveiQ

Response from Solve iQFeb 18, 2022

Sandi, I have found your account and see that you have uninstalled the software when you were charged in January. We apologize for the confusion. I have issued a refund for the payment made in January and February, along with cancelling the subscription. You will no longer be charged. Kyle Solve iQ

Response from Solve iQJan 3, 2022

We apologize for the inconvenience you have experienced. I have cancelled your subscription and issued a refund for the payment you made. You will no longer be charged. Kyle Solve iQ

Response from Solve iQAug 18, 2021

Robyn, We apologize for the inconvenience. I have found your account using your first and last name. I have gone ahead and cancelled the subscription and issued a refund for the last payment made. Kyle Solve iQ

Response from Solve iQJul 12, 2021

John, We apologize for the inconvenience you had with our software. I have reviewed your account and verified the cancellation. With your subscription you always have access to unlimited tech support at no additional costs over the phone or as you mentioned the live chat. You may contact our tech support at (888)986-8369. Kyle SolveiQ