customer
I thought the level of difficulty was…
I thought the level of difficulty was much much higher than what the practice exams are. Especially on redrock.
Response from SolvegamesguideOct 1, 2026
Thank you for sharing your feedback. We understand that the Redrock assessment can feel more challenging on the day, and we appreciate you highlighting this. Our practice materials are designed to closely reflect the real assessment. In addition to our performance guarantee refund, we’ve introduced a new refund policy for cases where a user’s Redrock assessment differs materially from our preparation materials. If you believe you may be eligible for our performance guarantee once your score is released, please feel free to contact our support team and we’ll be happy to look into this for you. Wishing you all the best with your next steps! Best, Alan