Anger L.
They just want money
They just want money. I bought Pro to use AI as a help, now they tell me to buy Max on another platform to use AI. They could've have told me before I paid for Pro.

Sololearn: future-proof your career for FREE!Everyone can learn the latest tech skills. Do you want to design your own websites or apps, analyze data like a pro, or stay ahead in your tech career? Join Sololearn for full access to a complete online collection of FREE programming education! You'll learn by doing fun bite-sized lessons and exercises, develop projects from scratch, connect with millions of other coders, and earn a certificate to show your new skills off.Know what you want to learn? Choose our brand new premium Generative AI in Practice course, or aspiring coders can choose one of our 18 coding courses including Python, Java, C++, HTML, SQL, Angular, and more! Head to one of our 5 guided learning paths for a comprehensive walk-through to gain the skills you need for web development, becoming a Python developer, creating apps with Angular, or fundamental coding foundations! Take the lessons at your own pace, reviewing and practicing as you go. If you have years of experience, test yourself as you refresh your knowledge and practice with our interactive lessons!Learn by doing with our bite-sized lessons, interactive quizzes and practice combined with theory that uses the latest in educational learning science methods to help you understand and use your new knowledge. Then claim your course certificates to share on LinkedIn or wherever else you'd like!You've joined a community of millions of learners just like you. Share your knowledge or ask for help when you’re stuck on a problem. Check the Comments section in Lessons for other people’s explanations or questions about the topics, browse the Discuss forums and join in on the coding conversations as everyone works through using generative AI and programming problems together.
Sololearn (sololearn.com) has 304 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Anger L.
They just want money. I bought Pro to use AI as a help, now they tell me to buy Max on another platform to use AI. They could've have told me before I paid for Pro.
Adrian W.
Unverständliche und unsinnige Rückerstattungspolitik. Da ich mich mehrere Monate geschäftlich unterwegs war verpasste ich den Kündigungszeitpunkt, am Tag an dem die Verlängerung mitgeteilt wurde habe ich mich direkt mit dem Support auseinandergesetzt (erfolglos). Kaufe ich das Abo Beispielsweise über den Apple Account kann ich bis zu 14 Tage stornieren, kauft man das Abo direkt bei Sololearn ist eine Stornierung überhaupt nicht möglich. Auf der Website wird auf die Support Mail Adresse verwiesen. Hier bekommt man einen Automatischen Link auf die gleiche Seite zurück. Für mich so überhaupt nicht empfehlenswert. Zukünftig nur noch alle Käufe über Apple.
Response from SololearnApr 29, 2025
Hi Adrian, Thanks for your feedback, and we're sorry to hear about your experience. Please note that subscriptions can be canceled at any time from the first day to avoid future charges. This can be done directly via the platform that you initially subscribed to Sololearn profile. Purchases made through Apple follow Apple’s refund policy, while direct purchases follow our own terms. We're always working to improve transparency and make things easier for our users. If you still need help, feel free to reach out—we’re here for you at [email protected]
Magda F.
The worst company I’ve ever dealt with. Robbery in a daylight. They renew your subscription without a notice and then deny your refund and try and cover their asses with their illegal refund policy. Do not ever set up an account with them. Scam scam scam scam scam scam!!!!!
Response from SololearnApr 9, 2025
Hello Magda, We're truly sorry to hear about your experience and understand how frustrating unexpected charges can be. We’ve reviewed your case and taken the necessary steps to resolve it. At Sololearn, we’re always working to provide transparent policies and a fair experience for our users. If there’s anything more we can do for you, please feel free to reach out directly at [email protected]. We’d also appreciate it if you’d consider updating your review to reflect your latest interaction with our team.
Leo E.
Shit site, asking questions about stuff they do not teach so i lose my hearts, also weirdly formulated questions, beacuse all they want is money. Money hungry bastards.
Ash
Subject: Urgent: Subscription Cancellation and Refund Request (103671) Dear SoloLearn Support Team, I subscribed to SoloLearn for my daughter, who used it for some time but eventually lost interest. On 29th January, she informed me that she received an email regarding a charge of $52.49, which was submitted for settlement. Upon receiving this notification, I immediately cancelled the subscription and contacted the SoloLearn team to request both the cancellation of the account and a refund. However, after four days, I received a response from Nané (SoloLearn), which only included hyperlinks outlining the cancellation process—something I had already completed. My request ID is 103671, but I have yet to receive confirmation regarding the refund. Given that I acted promptly, I expect the refund to be processed without unnecessary delays. As a reputable company, SoloLearn should either refund the full amount or, at most, charge for one additional month. Please provide an update on the status of my refund at the earliest.
Response from SololearnFeb 17, 2025
Hello Ash, We're truly sorry to hear about your experience and understand how frustrating unexpected charges can be. We’ve reviewed your case and taken the necessary steps to resolve it. At Sololearn, we’re always working to provide transparent policies and a fair experience for our users. If there’s anything more we can do for you, please feel free to reach out directly at [email protected]. We’d also appreciate it if you’d consider updating your review to reflect your latest interaction with our team.
Hope
It appears that SoloLearn is in violation of the Restore Online Shoppers’ Confidence Act (ROSCA) (15 U.S.C. §§ 8401-8405), which is enforced by the Federal Trade Commission (FTC). I was offered a free trial in the app, but when I accepted, I was instead immediately charged $76.60, without any warning, and without my consent. ROSCA prohibits post-transaction third-party sellers from charging a consumer’s account without clear disclosure of all material terms and obtaining express informed consent. In my case, I did not provide express informed consent for a charge of $76.60 USD. SoloLearn offered a free trial but did not disclose that: • My account would be charged immediately upon accepting the free trial. • An account that previously used a free trial (no matter how many years ago) would be ineligible, leading to automatic charges without warning. I have contacted both SoloLearn and Apple Support, but neither resolved the issue. SoloLearn’s response indicates their reliance on Apple for refunds but does not address the lack of adequate disclosure required under ROSCA. Apple Support did not provide a reason for their inability to process a refund. I have now filed an official complaint with the Federal Trade Commission (FTC) for further investigation. Timeline: •Illegal transaction date: Nov. 6, 2024 • Apple refund denials: Nov. 7 and Nov. 8, 2024 • SoloLearn response: Nov. 15, 2024
Joe
One of the worst platforms. The claimed free version forces you nearly in all new AI and machine learning courses to buy pro subscription, in order to be able to finish it and get the certificate. Additionally, in many courses, they omit data or knowledge required to know the answers apart from those who bought the pro version, so free users lose hearts and are forced to stop or buy pro. My advise: Check other apps!
Response from SololearnApr 4, 2025
Hello, Hope you are doing great! We are happy to let you know that now you can complete and claim a certificate for our AI courses under the free plan. Make sure to restart your course to be able to do this. If you need any further assistance please reach out to us at [email protected]
XaetaCore
Does not work 6 out of 10 times on a desktop browser(firefox and chrome) Courses crash mid way. Some times the question is bugged. I cancelled my subscription after 1 week im going to switch to code academy. This platform had alot of potential if not for the frustrating bugs and glitches both on the mobile app and their website. I tested it on 3 different devices 2 desktops and one samsung galaxy s23 ultra