Jeremy S.
Absoltue garbage
Absoltue garbage. This device doesn't reliably relieve any legitimate pain. A representative via email talked me into waiting to return it which in turn caused me to miss the 60 day window. Now I have a useless device that does not live up to it's claims and was extremely expensive. Do not purchase this! ...to anyone reading the reply to this, bear in mind that the fact that this is a bogus product is not even touched on! This company knows it sells a "snake oil" product backed by fake and/or paid reviews. Buyer beware!
Response from SOLIS Pain Relief SystemJul 7, 2021
Jeremy, I am sorry that you are unhappy with your SOLIS device. Your unit was delivered to you on April 30, 2021. On June 8, 2021 you requested, via email, to return it. The following response was sent to you on June 8, 2021. I find it difficult to see where you were "talked into waiting" to return the device causing you to miss the 60 day deadline. Jeremy, Please return to: Mid America Medical Innovations, LLC 1515 East High Street Suite 103 Jefferson City, MO 65101 RMA # 0608001 (Please write this number on the outside of the box) Please make sure that there is identification inside the box or on the return label that shows the name that the unit was purchased under, so we know where to issue credit. A 10 percent restocking fee will apply. There is a 60 day guarantee to allow you plenty of time to use the device and find the way it works best for you. If you would like to speak to someone about tips to get more relief from SOLIS, please call our customer service line (573) 708-7541. Someone in the United States will be available to talk to you about using the device. Thank you for trying Solis. Mike Swanigan Regarding your edit to your initial review: We do not pay for reviews and we use "TrustPilot" which is a third party vendor who verifies reviews are real and not "paid for". We do not sell a "snake oil" product, we sell a product that works for 4 out of 5 people. If you read the other reviews, you will find that it has greatly helped many people. Unfortunately, it did not work for you and instead of returning according to instructions in the above email, you procrastinated and now you want to blame someone else. Again, I am sorry it did not work for you but we try to treat all our customers equally and fairly. Mike Swanigan