SolidWPReviews of solidwp.com

Response from SolidWPJun 26, 2025

Hello Willem, Thank you so much for the wonderful feedback! We’re thrilled to hear that Shane delivered a 10/10 support experience. Clear and concise communication is exactly what we aim for, and we're so glad it made a difference in resolving your issue smoothly. We’ll make sure Shane sees your kind words—she’ll really appreciate them! If you ever need help again, don’t hesitate to reach out. We’re always here for you. All the best, Jamie Wilson

Response from SolidWPJun 17, 2025

Hey there! Thank you for the kind words! We’re so glad to hear that Kevin was able to help you resolve the site connection issue with Solid Central. We’ll be sure to pass along your feedback — he’ll really appreciate it! If there’s anything else we can assist with, don’t hesitate to reach out. All the best, Jamie Wilson

Response from SolidWPJun 17, 2025

Hey there Ben! Thank you so much for your continued support over the years — it truly means a lot to us! We’re especially grateful that you’ve been with us since before we became SolidWP, and we’re thrilled to know our support team has consistently delivered the responsiveness and solutions you’ve needed. That kind of trust is what we strive to earn every day. Thanks again for being part of the journey — we’re lucky to have you in the SolidWP community! Warm regards, Jamie Wilson

Response from SolidWPJun 17, 2025

Hello Giorgio, Thank you so much for the fantastic review! We’re thrilled to hear that you’re finding SolidWP to be a powerful solution for managing and protecting your website. Our team works hard to ensure both the product and support experience live up to those high standards, so it means a lot to hear that reflected in your feedback. If you ever have questions or need help in the future, we’re just a message away. Thanks again for being part of the SolidWP community!

Response from SolidWPApr 11, 2025

Hello D. James, Thank you so much for taking the time to share your experience and for being an early adopter of SolidWP’s NextGen Backup! We truly appreciate your patience and persistence as we worked through the complexities of your case. It’s incredibly rewarding to hear that our support team met your expectations with daily, responsive communication and ultimately helped you find resolution. Your suggestions around onboarding documentation were also invaluable—thank you for helping us improve! We're thrilled to hear that the changes we made based on your feedback made a difference. It means a lot to us to be recommended so highly, and we’re grateful for your continued trust in SolidWP. If you ever need anything else or have more suggestions down the line, we’re always here for you. Have a great day! Jamie Wilson

Response from SolidWPApr 9, 2025

Hello Maryna, Thank you so much for your kind words and for being a loyal SolidWP user over the years! We're thrilled to hear that our products have been a reliable part of your small business hosting work, and it's especially rewarding to know that our support team has been there when you've needed us. We’re committed to building tools that are not only powerful but backed by a team that genuinely cares. Your feedback reinforces everything we strive for—solid products and solid service. Thanks again for being part of the SolidWP community! Warm regards, The SolidWP Team

Response from SolidWPApr 9, 2025

Hello Chris, Thank you for taking the time to share your experience—and for sticking with us through those early teething issues! We know that being on the cutting edge can come with its share of bumps, and we’re incredibly grateful for your patience and good humor throughout the process. A big shoutout to Shane and the team for guiding you through it with care and persistence. We’re thrilled to hear the support felt friendly and helpful all the way through. Thanks again for being part of the journey—we're lucky to have users like you on board! Warmly, The SolidWP Team

Response from SolidWPApr 9, 2025

Hello Emile, We love the wordplay—and we love hearing that you’re happy with SolidWP! It's great to know our tools are helping you manage your WordPress sites with confidence. Thanks so much for the support and for being part of the SolidWP community! Warm regards, The SolidWP Team