SolidWPA seriously solid foundation for WordPress websites. SolidWP goes beyond standard reactive repair with powerful prevention to keep you out of a crisis. Solid Suite is three products that keeps your WordPress website secure and maintainable. Solid Security helps prevent bad actors and malware from happening in the first place. Solid Backups allows you to restore your site quickly in case the worst happens. Solid Central helps you maintain all of your plugin and theme updates, backups, security configurations and more for all of your WordPress websites from one intuitive and actionable hub.Three-in-one: security, backups, and management — that’s SolidWP.
SolidWP (solidwp.com) has 118 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Himanshu R.
Shane was incredibly helpful in resolving my backup issue. He provided clear, step-by-step guidance, and his suggestions worked perfectly. He was responsive, knowledgeable, and his assistance helped me complete a full backup without any hassle. I highly recommend Shane for his excellent support and professionalism.
Response from SolidWPSep 12, 2024
Thanks for the kindness here! We'll make sure Shane gets the message!
STUDIO K I R S C H D.
Solid Backup (formerly BackupBuddy) is a great product for automated backups and sending to remote destinations. Plus they have a range of other very useful WP products like Solid Security, and Solid Central for streamlining management of multiple client website all from one place. But what stood out for me over the many years that I have worked with their products is the extremely solid support system. If you can't find your answer in the comprehensive documentation it is reasonably easy to create a ticket and you will get a meaningful reply within usually one day. It always helped work out any issues I couldn't solve on my own. If you need a professional product and professional support then this one is for you.
John P.
A long time user of a fabulous product whose support goes above and beyond. Highly recommended.
Camu
As someone managing multiple WordPress websites, Solid WP has been a game-changer. I can say that Solid WP has been a game-changer for me. This plugin is a true time-saver, adding real value to my workflow to keep all my sites up to date effortlessly. The user interface is incredibly intuitive, making it easy to manage everything from one place. I’ve been using Solid Central for the past 7 years, and the platform evolve and improve continuously. If you’re looking for hassle-free WordPress management, Solid WP is the solution you’ve been searching for!
ROBERTO F.
The tools work very well, and when I have had problems I have received the assistance you would expect from a top service
Milan N.
Has all features you need. I can really recommend their plugins. Customer Service / Support was very helpful 10/10.
Response from SolidWPJul 31, 2024
So glad to hear it, thank you for your kind review!
Mark P.
Great support from Matt. Very responsive and extremely helpful with my issue.
Response from SolidWPJul 30, 2024
Matt is a gem, for sure. Thanks so much for your kind review!
Jean D.
The customer service was quick to answer. They asked for further details to sort things out and escalated my issue in a timely manner. They helped diagnose the problem, finding it wasn't an issue with their plug-ins, but actually a server/hosting issue. They then gave information and wording for me to pass on to my hosting server who then could resolve the problem. Without Solid digging into it, I had nothing to go on to tell my Hosting company that it was a server issue. Solid Support was patient and explained things clearly and persisted until the issue was resolved.
Response from SolidWPJul 26, 2024
Wow! Such a great and detailed reply. I used this review to highlight to our whole Support team how and why our "best practices" are exactly the way they are – because they create happy customers like yourself! Thanks so much, we hope to hear more about your success in all your online endeavors!
