[solidcore]Reviews of solidcore.co

This rating is on the corporate office level, not the local studio level, which is excellent. Since they changed their app, and appear to have an AI handling all customer service requests, I have been incorrectly charged with refusal of refund, and wasted time in the process as they take multiple days to respond, usually not to what was requested. I've been a member for over 2 years, but the level of frustration and loss of money from their inability to run membership properly is likely going to have me cancel my membership.

Such a shady company. I worked hard build up my membership rewards points to take free classes after the new year and after I recovered from cancer, only for them to take the entire program away without proper notice at the end of December. Not to mention their app never works always glitchy and if you go to the Apple Store several people complain about how poorly made their app is but they still don’t respond to anyone requesting app help, nor do anything about it instead, they continue to take away rewards points and programs for the current members that are what drives the bread and butter of their business. If I had to review the company solely based on the coaches and the effectiveness of the work out, I would give it a five out of five, but the company has a whole with all the issues they have, and how they directly handle them with their customers, they 0-1 out of 5, so their average rating is noted, respectively