Kevin D.
Great company to do business with
Awesome communication and quicker than promised turnaround time.

Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 47 reviews with 4 stars · Clear filters
Kevin D.
Awesome communication and quicker than promised turnaround time.
SUIQE BLOOD D.
Left white space on the front cover (did not cut properly)
Response from Solid-MerchJan 31, 2022
Hello, sorry to hear you were not completely satisfied with your CD order! Please reach out to [email protected] with photos and any further details and we will review the issue further.
Dev N.
Wallet material felt a bit flimsy, and artwork shifted a little more than expected. Nevertheless, the overall print and color looks gorgeous, though!
RR
Overall I had a better experience than what most have described recently. ~2 month turnaround for 50 tapes. Everything looks/sounds great, and the 2 necessary reviews were done in a very reasonable amount of time. My only bit of feedback would be that SM could stand to improve their communication, especially when there are known delays due to COVID. I had to email them a few times to get an update on ship time when the original shipping date was delayed by 2+ weeks. After having to contact them they responded promptly/honestly, and the tapes arrived literally one day before my deadline. Not sure I’d use them again, but pretty decent experience when they were essentially the only option!
customer
I expressed some concern about the quality of the print when I received the proofs and was reassured it would turn out fine. The print was slightly distorted in color proving my concern to be true. Despite this error, I was pleased with the overall product and customer service experience. I would recommend to others.
customer
Great product, sounds awesome, design came out flawless. The only downside was that production took a while but that likely can't be helped. I'd definitely use again.
customer
The overall service is awesome and solid merch is my go to for my pressings, vinyl, cds and beyond :) The only thing that prevented me from giving 5 stars is I feel there could be more clarity when it comes to the "random" color vinyl option. I'd add a note saying there is a chance the whole run could be 1 color. I interpreted the option as several random colors . Other than that I'm giving 97%!
Cameron
The 4 month wait was unfortunate but otherwise, everything else was great.