Solentro - make your own photo book or poster Reviews | Read Customer Reviews of solentro.com

Solentro - make your own photo book or poster Reviews | Read Customer Reviews of solentro.com

Solentro - make your own photo book or poster reviews

730 approved reviews, newest moderated first

Becky M.
Dec 5, 2024
Overall the software is good
Overall the software is good. I had trouble getting my text to flow from one page to the next when I designed and used my own templates. Also I was unable to order two different books at the same time to consolidate on shipping. My only choice was to order multiple copies of one of the books I created.
Response from Solentro - make your own photo book or posterDec 6, 2024
Dear Becky! Thank you for your feedback! Text can only flow between pages if you use our three templates marked only for text. Yes, if you want to order several different books you need to place separate orders due to different work flows and printer capabilities and hence we are not able to gather up different orders into one distribution, we are of course working on improving this in the future. Merry Christmas & Happy New Year! Best regards/Hampus - Customer Service /The Solentro Team
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Mary A.
Nov 28, 2024
Great product and customer service
The book that they published for me exceeded my highest hopes. It was beautifully produced, and as promised, the high quality paper and binding made it really stand out. But one of the corners got dinged in shipping and I let them know. They responded so graciously and quickly it was remarkable. I'd give them 10 stars if I could
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Natalie Romano C.
Nov 26, 2024
I recommend Solentro to friends.
I've just published my fourth book with Solentro. It is so easy to navigate the website. The Solentro team is also very helpful and answers questions promptly. Very satisfied with the finished product.
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Desai B.
Nov 26, 2024
The book was missing half of the words…
The book was missing half of the words or half of the picture. I can’t give that as the gift it was intended to be.
Response from Solentro - make your own photo book or posterNov 26, 2024
Dear Desai! Thank you for your feedback here on Trustpilot! The books you make through Solentro can (and must) always be viewed exactly as they will be printed BEFORE you purchase them, in order to avoid mistakes like these. Since we've been communicating through our customer service I will share our communication. "As you can see in the app, (if you turn the phone into landscape-mode the pages will appear larger) the app looks exactly like the book you have received. The app automatically crops all images depending on the template you have chosen (or the app). You can choose which template works the best for the images you have uploaded. I would suggest the template covering a whole page or almost the whole page. If you want more control of the book making you can log in to Solentro online via a computer and upload your photos there instead, you will be able to decide not to crop the images upon the upload-procedure (which isn't possible in the app since the app is automatically creating a whole photo book for you!). Since this isn't an error on Solentro's behalf we can't refound or reprint the order (because it would look exactly the same) but we want you to have a book that you are proud of and hence feel free to use the code below to get 50% off of your next purchase (either from the app or online). Good luck!" Best regards/Hampus - Customer Service /The Solentro Team
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Shirley
Nov 15, 2024
It was not a fully great experience
The quality of the paper used and the speed of completing my project were very good. The largest gap for my project specifically, was the disparity in color between the images that were loaded, on the screen and the finished book. Colors that were white actually turned out grey and brilliant reds or blues were dull.
Response from Solentro - make your own photo book or posterNov 15, 2024
Dear Shirley! Thank you for your feedback, I'm happy to hear that you are pleased with the paper and our system and delivery! Regarding printing: We will try to represent your original photo in the best way possible. A screen projects light and paper reflects it. Your screen may have different settings and we can not guarantee a 100% colour reproduction and/or exact match to your screen. Best regards/Hampus - Customer Service /The Solentro Team
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Do not want to S.
Nov 14, 2024
Solentro was quick, easy to use. My only hesitation in giving a five that there were some alignment errors with the text when transposed from my program to Solentro.
Solentro was quick, efficient and fairly easy to use
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Fabness
Nov 7, 2024
I ordered the premium hardcover book…
I ordered the premium hardcover book after being extremely disappointed with the premium softcover. Solentro offered me a great discount because of the quality of my first book and the hardcover is the way to go! It's so much nicer but I wouldn't have bought it without the discount. Overall, the quality is great but if you're only wanting one copy, it's very pricey!
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Jan T.
Oct 28, 2024
Solentro: Easy to use, happy with results
I have made a couple of books with Solentro and been very pleased with how they turned out. It was easy to use Solentro's design system and I could see exactly what I was going to get. And happily, my books arrived just as I expected them to. And delivery was faster than I expected too. This is a great company!
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