Deronte C.
I was absolutely delighted with your…
I was absolutely delighted with your service and the quality of the product! The site was very user friendly and I look forward to using your company again in the future. I provided 4 stars, for what I normally would consider a 5 star review. I attribute this to the fact, I wasn't permitted to obtain the discount for ordering two books. I had to send the books to, two different addresses. I sent an email prior to ordering, inquiring where on the order could the second address be listed. I received a timely response, informing the order would need to be placed separately. There was no mention that in doing so, I could not obtain the discount. I only learned this in placement of my order. As, stated before, the experience was excellent, and I will use again, but I was disappointed not to obtain the two for discount price.
Response from Solentro - make your own photo book or posterMay 31, 2019
Dear Deronte! Thank you for your feedback, we are very happy to hear about your positive experience with Solentro! An explanation regarding the bulk discount: ½ price off! If you order more than 1 copy of the same book or photo book, you will get the following books in the same order for half the price! (NOTE: doesn't apply to BASIC where the extra rebate already is included) The bulk discount only applies to books made in the same order. If they are placed in separate orders we still have to process them as separate orders. Hence we can't gain the cost efficiency as we would if they were processed in the same order. My best/Hampus - Customer Service


