Angie D.
Tracking #786963315130 a concern.
Tracking #786963315130 a concern. Package has been somewhere in Memphis Tennessee since Oct. 26th. Original delivery date to Midhurst, Ontario Canada was December 1st. They cannot find the package. I spoke with an agent at FedEx on Thursday, Dec. 7th and they specified that Solentro was to email them with a picture of the package and description of the contents, (3 photo books). I relayed that info to info@Solentro that same day and I have heard nothing back. I resent the FedEx request particulars again yesterday and still have not heard back. Please assist to bring this delivery challenge to a close. Angie DeMarco
Response from Solentro - make your own photo book or posterDec 11, 2023
Dear Angie, we have received your emails and a customer representative has been working on solving the issue. We are of course very sorry for the inconvenience and we do apologise on behalf of FedEx, we know they have a lot to do these coming weeks before Christmas. Best regards/Hampus - Customer Service


