RAWSReviews of soleetal-raws.com

Ordered a hat on 9th of April, and haven’t received a shipping tracking number or anything from them. This place is a scam

Like alot of others in these reviews, I ordered before looking at reviews firsthand. It’s been a month and my order still hasnt arrived. Ive recieved no correspondance to notify me of dispatch or delivery. Just radio silence. AVOID THIS COMPANY. Theyre a scam site and don’t even hide it. Genuinely no clue how they get away with it, surely it’s illegal?

Placed an order back in March, only received half of the order, been back and forth with them since and keep getting told it's been dispatched and it hasn't been, Everytime I ask for a refund it's magically been dispatched that day but nothing ever actually gets shipped.

i did not know about the tariffs. returned

Extremely disappointing experience — poor service, delays, missing item, and confusing communication I had a very disappointing experience with RAWS+ and unfortunately I cannot recommend ordering from them. My first order never arrived at all. I then placed another order, and even that one arrived incomplete: one of the items I paid for was missing from the parcel. On top of this, I had to pay customs fees multiple times for orders that were either not delivered properly or not fulfilled correctly. The customer service experience was just as frustrating. I was repeatedly told that a second tracking number would be provided, then that it would update “later today” or “tomorrow morning”, but nothing clear actually happened. After weeks of waiting and chasing them for updates, I eventually requested a full refund because I had lost confidence in the whole process. What makes it worse is that I was told my order would be cancelled and refunded, only to later receive another message saying the order was due to be delivered after the UK Bank Holiday. This made the whole situation feel even more disorganised and unprofessional. For an online business, customer care and clear communication are absolutely essential. In my case, the experience was embarrassing: delays, missing items, unclear tracking, repeated chasing, customs issues, and no real sense that the situation was being handled properly. I was patient for a long time, but after more than two months of problems, this has been one of the worst online shopping experiences I’ve had. Based on my experience, I would not order from RAWS+ again.

Customers service said for sure the product would arrive on time on today for my race and this was on Tuesday. There is still no update on the tracking .haha which is absolute ridiculous and obviously the product will not be arriving on time. The only reason I bought the product. I will never buy from this company again. A huge let down! :(

Buyer Beware: Deceptive 'Next-Day' Delivery, Appalling Customer Service, and Weeks of False Promises from RAWS+ (soleetal-raws.com) I am writing this review to warn potential customers about the unacceptable business practices of RAWS+ (soleetal-raws.com). I placed order #3852 with the promise of next-day delivery. Instead, I was forced to chase the company daily for nearly three weeks, only to be met with a constant stream of false assurances and conflicting information. I ultimately had to demand a full refund as the order never actually shipped. Summary of the Experience (Order #3852, May 2026): • Deceptive Advertising: Despite advertising a "next-day" delivery service, my order was never dispatched from their facility, even after nearly four weeks of waiting. The company's website continued to advertise rapid shipping timelines to new customers, which is blatantly false advertising. • Repeated False Promises and Contradictions: Customer service provided daily, empty reassurances to "not worry" and promises that tracking would update "tomorrow," none of which were fulfilled. I was given conflicting information, first being told the order would be split into two shipments, and then later being told the full order would ship together. • Lack of Transparency: On multiple occasions, the support team claimed the order had been "dispatched", was "in transit", or had been "passed to our shipping team", yet the courier's tracking consistently showed that the parcel had not even been received by them. • Poor Resolution Handling: The company offered a "complimentary item" as compensation, only to offer a second, separate "free item" days later, showing a complete lack of internal tracking or accountability for their own promises. When I expressed my frustration and threatened a chargeback, the company responded by telling me to "stop threatening us". It is clear from my correspondence and online research that this pattern of delayed or non-shipped orders, false tracking information, and misleading delivery claims is a widespread issue with RAWS+ (soleetal-raws.com). I strongly advise you to avoid placing orders with this company. It took me nearly a month of constant effort and demands to receive a simple full refund for an item that was never shipped.

I ordered 4 items on April 13. I received 3 items a few days later. I didn't receive any emails to let me know that an item was out of stock. I had to chase them to find out what was happening. It's been 6 weeks now and I'm still getting excuses that it's going to be "next week" . Products are very cheap quality. Temu level not the high quality they portray on the website. Scammers