SolderstickReviews of solderstick.com

SOmuch for the easy returns I have the heat gun that I didn't order and have been trying to return it for months

Fantastic tool for a shade tree mechanic like myself. Customer service is top tier.

Used to connect my replacement heater / ac switch on my 1996 K1500 GMC truck, they worked incredibly well. Very easy to use. Would recommend.

Soldersticks are so simple to use! I was really surprised at the ease of use. Glad I saw your ad on FB.

I came across these heat shrink connectors by accident on fb yrs ago, and i am so glad I did, i love love love these things, i have re bought them multiple times, they are so easy to use i absolutely love them and would recommend them to anyone and everyone…..

I ordered the 250 piece kit and some heat shrink and paid for the fast shipping also. Fast shipping is suppose to take 5 business days. I never heard a response from them until I contacted them 5 days later. and was informed the item had shipped. When I checked the tracking information I say the package had still not been received by USPS for shipping. I attempted to cancel my order on August 12th but was told they were unable to cancel my order. No reason was given. On August 19th I emailed and stated I wanted to return the items because I no longer needed them and had obtained a similar product from an alternate vendor. I received no response from this email. I again emailed on August 24th and again stated I wanted to return the items. They responded on August 25th and demanded to know why I wanted to return the items instead of just letting me return them. I again stated I had obtained a similar product from a different vendor I never heard back from them since August 25th.

Well, I placed an order on their website, guranteed delivery all that. $164.97 on paypal, so where is my stuff? No phone numbers to call, they don't return emails. Guess I was scammed! Too bad, sounded like a solid product. SCAM SCAM SCAM

Solderstick website added items to my order automatically that I had removed at checkout, the system then charged me for it. I immedaitely requested Solderstick to revise the order, I later requested for a return authorization and credit as I did not want these items nor authorize payment for them. Solderstick has not provided any response to resolve this issue. There is no customer service that responds, no phone, no address location, no way to contact other than email. It took weeks to get the product, very scammy.