Rudi
This has been by far the worst shopping experience I have had in my entire life (and I am already 61 years old)
This has been by far the worst shopping experience I have ever had. On October 4, 2022 I bought a second key to activate the office program. I received by mail a visa confirmation that the payment had been made and that its collection is pending. Many hours passed and Software Keys Hub still hadn't sent me the email with the key and download instructions. I sent numerous chat to the company but they never answered. The next day the person in charge told me that they had not received the payment. He also tells me that sometimes PayPal does this as a way to avoid fraud and also pointed out that I was responsible for finding out that the payment had not been registered and that they had a work schedule. It should be noted that I signed up for paypal just to make this purchase. He also points out to me that I have insulted him, in circumstances that is not true. I have not insulted, I have described the events as they occurred. I have everything recorded and documented. I pointed out that they should post their business hours to inform customers waiting in vain that their questions will not be answered beyond those hours. Next, the Software Keys Hub representative threatens me in various ways, telling me to "take your business somewhere else" and "we have the right to deny service to customers like you, therefore I am going to block you now." It is a bully and humiliating attitude against a client, which only deserves to be repudiated.