Software Advice Reviews | Read Customer Reviews of softwareadvice.com

Software Advice Reviews | Read Customer Reviews of softwareadvice.com

Software Advice reviews

Showing 62 reviews with 1 star · Clear filters

DB
Jan 13, 2025
Shady shady shady
"Enter this basic information to get a list of the software that suits your needs." - proceeds to enter information, including email address. "Great! Now schedule a call with us so our sales team can strongarm you into a purchase." What a shady dealing tactic. I NEVER signed up to speak with your salesman, I signed up for a list to be sent to my email.
Response from Software AdviceFeb 28, 2025
We appreciate your feedback. Our advisor service is set up to provide helpful introductions between software buyers and providers who best meet their needs. As a follow up to requesting a list of software, our advisors get in touch with buyers to understand their requirements and help them narrow down available options. We’re sorry if the experience didn’t meet your expectations.
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Israel E.
Dec 6, 2024
SCAM - do not get roped in
Do not get roped into this dupe of a service. Over 90% of the leads we received were invalid. We requested a refund several times - they make it very difficult so you get worn down and move on. We tried for several months and invested thousands of dollars. I do not think one lead turned out for us. We tried to work with them and we were quire earnest in our attempt. End of day this is a well dressed scam. Please do not waste your money. You want leads this is not the way forward.
Response from Software AdviceJan 10, 2025
We appreciate your feedback and are sorry to hear you were unsatisfied with the quality of the leads received. We strive to match software providers with companies that would most benefit from their offering. This matter is being addressed internally, and our teams will be in touch with you shortly.
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Marilou L.
Nov 19, 2024
My review of a software was honest
My review of a software was honest, complete, respectful and helpful, but I haven’t heard back from them. So, if I didn't hear back, it's because they didn't publish my review. So, if they didn't, I can only assume that they are being paid by the software and they are not independent and unbiased. So, you will keep buying software you shouldn't because you cannot rely on those website to get honest reviews.
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sW
Sep 30, 2024
Charged for lead did not recieve
Careful please! I work for a very large org, and have been billed for a lead I did not receive! Disputes have been ongoing. They also messed up contact details mixing information with people in other regions, and can not see this as an error. Offered me a credit if I accepted leads from companies which were too small for us. Does this sound professional to you?
Response from Software AdviceSep 30, 2024
Thank you for your feedback. We have shared this with the Vendor Support Management team.
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Kass R.
Aug 8, 2024
They will spam you !
Never even heard of this company and I definitely don't need their software. I started getting spam emails from them and now my phone rings with their telemarketers about 20 times a day !!!
Response from Software AdviceAug 8, 2024
Thank you for your feedback, and we apologize if we misunderstood your request. Software Advice does not make or sell any software; we offer a service to people who are looking to narrow down their options when shopping for software. We would be happy to remove you from our contact list if you do not want our assistance. If you have not already unsubscribed, please email [email protected] and our support team can take care of that for you.
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V. S.
Jul 26, 2024
Terrible advice
Terrible advice. Didn't listen to what I need despite two phone calls and sent me completely inapprorpriate vendors. A total waste of time.
Response from Software AdviceJul 26, 2024
We sincerely appreciate your feedback. While we strive to match every software buyer with the best options for their organization, sometimes we miss the mark, and that's clearly what happened here. We apologize for this mistake and assure you that the advisor's manager has been notified to provide them with coaching so that this doesn't happen again.
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Majestic Water S.
Apr 2, 2024
Refused to take down my review after…
Refused to take down my review after several requests. Literally zero customer service! I wouldn't advertise with them.
Response from Software AdviceApr 2, 2024
Thank you for alerting us to your recent review submission experience. We've looked into this on our end and found that our Reviews team has not received any requests to remove your review of eBacon. Please contact [email protected] so we can help resolve this issue for you.
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Marv H.
Feb 9, 2024
Software Advice is likely a False Flag site
This organization appears to be deeply connected to Trustradius. They use exactly the same Review form - complete with exactly the same questions and options. Trustradius.com
Response from Software AdviceFeb 12, 2024
Thank you for your feedback. Neither Software Advice nor its affiliate have any connection with TrustRadius. Many sites which collect reviews about products and services ask the same questions since consumers are looking for the same information, however, we set ourselves apart with our in-depth QA and verification process. If you have any questions about our reviews collection process, please feel free to email our Reviews team at [email protected]
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