Joshua T.
I have attempted to contact this…
I have attempted to contact this company no fewer than two dozen times for a false positive. They don't reply to email and never answer or return phone calls.
socradar.io is listed under IT & Communication.
socradar.io (socradar.io) has 9 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Joshua T.
I have attempted to contact this company no fewer than two dozen times for a false positive. They don't reply to email and never answer or return phone calls.
Rafael
false positive phishing site Tech support is not responding to emails
Anton
Our legitimate e-commerce website was incorrectly flagged as phishing. This caused real problems for users — including access blocks by ISPs and security systems. There is no malicious content on the site, and independent checks confirm it is clean. Despite contacting support, we received only generic responses without proper investigation. False positives in threat intelligence systems can seriously harm businesses, and this case shows a lack of accuracy and accountability. Domain: paralizator.com.ua
Sophie L.
Appalling. Not fit for purpose
Response from socradar.ioFeb 11, 2026
Hello there, We’ve carefully checked our records but were unable to locate an account matching this name. We’d genuinely like to investigate and help resolve the issue. Could you please contact us at contact{at}socradar.io and share more details so we can assist you? We look forward to hearing from you.
Jason
The brand protection product specifically is doing wonders for the company I work for. Impersonating domains and social media accounts is a top-notch service now with the AI agent functionality to eliminate false-positives. I'm particuallary happy with their takedown service. Fast and reliable at a good price
Andres K.
Both Attack Surface Management and Digital Risk Protection capabilities are continuously being enhanced, SOCRadar keeps making all their modules more powerful and useful.
Tycho R.
Je zou bijna vergaan van het lachen als het niet zo triest was. Een bedrijf die hacken etc zou moeten tegengaan en dan een database lek in 2024 waardoor al je gegevens op het darkweb belanden. Als ik steevast mijn emailadres laat scannen dan slaat die roodgloeiend uit en geeft SOCRadar aan als bron.
mercedes F.
false positive (bad security) and very slow responding to emails.