Social SinQSocial SinQ is a growth-oriented social media agency focused on revolutionizing the digital marketing world.
Social SinQ (socialsinq.com) has 33 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Tia M.
I am surprised by the work-ethics and quality really. I hope these guys are not underpaid because what they offer and what you receive cost way more than you actually pay. More companies should learn from them!
Verity P.
The price really doesn't do justice of what you are getting. For just $99 per month this is insane. I have been paying $3000 per month to people in Upwork to take care of the same things this service offer and believe me, the Upwork folk doesn't know what they are doing. most of them are opportunists and you will depart with your money. Social SinQ is the real deal and I am very happy to be their customer.
Tony
I had a call scheduled with your company today at 9 am eastern time no one has called and it is 9.30 terrible start You are either not well organized or too busy Time to find someone else. If this is the start once you have my money who knows much better services out there please do not contact me as I do not do business this way
Octavie M.
The service is awesome and the CS reps are courteous and keen to help you with whatever you need. I've been their customer for some time now and can wholeheartedly recommend them. Thanks again.
MartyP
I am very disappointed with Social SinQ. They advertise as "hands-off" social media. I am spending more time doing my social media now than before. I have to write the posts and find images and send them to them for them to JUST POST and they are regularly weeks late doing so. First, they never read any of the intake profile or researched the peer companies I submitted because the first several weeks of posts were way off the mark. They hear "health and fitness" and just post random things. Second, they did not use my pre-created branded materials in Canva until I pushed for this. When I did complain to management, I got promises to improve with no results. For example- my package is for 3 posts a week. In total last month, they did 9 posts despite me creating them and sending them everything. As of this writing, they have not posted in over 2 weeks despite the fact that I have sent them completed posts. Avoid these guys like the plague!
Response from Social SinQNov 9, 2023
Dear Marty, I'm writing to you in response to your review. I was deeply disappointed to learn about your negative experience, and I sincerely apologize for the frustration and inconvenience it has caused you. We take every piece of feedback seriously and are always striving to improve our services. We understand your disappointment and are committed to addressing the issues you raised. We are taking immediate action to rectify the shortcomings you identified and are implementing additional measures to prevent similar problems from recurring. Your satisfaction is our top priority, and we value your business. Please know that we are committed to regaining your trust. If you have any further concerns or feedback, please do not hesitate to contact me directly at [email protected] Thank you for taking the time to share your experience with us. Your feedback is invaluable in helping us improve our services. Sincerely, Ellie
John S.
Whether the reviews are positive or negative, it seems that nobody who created these reviews can speak English. Even AI speech is better.
Pinsa Love PINSA L.
"cancel anytime"...such a lie. I have tried to cancel for the last 2 months-yet continue to get billed. Service was ok- had to really edit their text, English was way off. Have tried to resolve this---but they don't respond. Stay away from these people
Response from Social SinQAug 31, 2023
Hi there, We understand your frustration regarding the payment issues you encountered, and we sincerely apologize for the inconvenience caused. The problems you faced were the result of an isolated incident that only affected a handful of our clients. We want to assure you that this incident is not a reflection of our usual service quality. Since then, we've taken decisive action to address the issue. We have switched to a new payment processor and have implemented stringent measures to prevent any similar occurrences in the future. Your feedback has played a crucial role in prompting these improvements. We appreciate your patience throughout this process and hope you'll consider giving us the opportunity to provide you with a seamless experience. If you have any outstanding concerns, please feel free to reach out to us directly. Thank you for your understanding. Best regards, Andy Director of Customer Experience Social SinQ
Jemaira M.
The social media work they do is great. They really get my brand and make super interesting posts. It's boosted my online presence a lot. They talk fast and change things when I ask. I totally suggest them.
