Antonio M.
Conner was amazing
Conner was amazing, great creativity very professional and open to any suggestions I had. Loved working with him and would definitely recommend anyone to work with him and his team
We help Klaviyo-based e-commerce brands maximize customer LTV, boost retention, and drive 40%+ of total revenue through email.
Social Scout Email Marketing (socialscout.us) has 129 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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129 approved reviews, newest moderated first
Antonio M.
Conner was amazing, great creativity very professional and open to any suggestions I had. Loved working with him and would definitely recommend anyone to work with him and his team
Kelsey L.
We had the best experience working with Social Scout! Philip and Connor were amazing to work with! Super knowledgable in email marketing and definitely worth the investment.
Andy C.
Social Scout have been Instrumental for us! I really appreciate what they have done for the brand with our Kalyvio account and how easy the whole process is. Phillip and Connor have a great team with them and the whole process was so seemless it's like they have always been with us. Can't recommend them enough!
Sally L.
Great team. They work fast and took all of my opinions into account.
Team Aquatic S.
What made my experience great was how seamlessly Social Scout integrated into our business and lifted the weight of email marketing off our shoulders. Before working with them, email felt overwhelming and inconsistent. It always fell to the bottom of the priority list. Social Scout completely changed that. Their team brought structure, strategy, and expertise that we didn’t have in-house, and it showed immediately in both our results and internal workflow. They took the time to understand our brand, our audience, and our goals, then executed with precision. From redesigning our sign up form and optimizing flows to creating on brand, high converting campaigns, everything they did was thoughtful and effective. We saw an immediate improvement in customer engagement, list growth, and consistent sales through email without relying on constant discounts. What really stood out was how collaborative and transparent the process was. They explained their strategies clearly, involved us in decisions, and genuinely wanted us to understand and learn along the way. Their responsiveness, flexibility, and clear communication made everything feel smooth and easy. On top of that, their background in the swim market was a huge asset. They understood our niche and our audience deeply, which helped everything (from tone to design) resonate more effectively. Although we had to pause our work with Social Scout due to financial challenges within our company, we had a truly positive experience with their team. Once our situation improves, we absolutely hope to partner with them again!
Amanda E.
I’ve been working with Social Scout Email Marketing for a few months, and they’ve completely turned things around for us. Before working with them, our Klaviyo account was a mess. Emails weren’t even getting delivered, despite having hired someone else to fix the issue. Social Scout stepped in and immediately made a difference. They set up all of our flows properly and began working on our newsletters. They gradually improved our deliverability score, cleaned up our list, and removed unengaged subscribers. This not only improved performance but also reduced our monthly Klaviyo cost. Very quickly, we started seeing higher engagement. What’s been especially exciting is seeing customers who haven’t shopped with us in years come back. Even though we’re still rebranding and don’t have top-tier images, their creative work still looks professional and on-brand. I couldn’t recommend them more. If you're serious about email marketing, they’re the team to trust.
Bill S.
We’ve been working with Social Scout for a few months now, and even though we’re new to email marketing, they’ve worked wonders for our brand. Not only has our revenue increased by over 25%, but our brand identity has been elevated significantly thanks to the high-quality, consistent emails they craft. Building a strong brand identity was one of the hardest challenges for our business but I can confidently say that Social Scout has achieved that for us. Our customers now perceive our brand as more premium and trustworthy, and that’s a direct result of Social Scout’s expertise.
Anika P.
Connor and team are great. They work like your extended team and intentionally understand your business. They are available even after the engagement ends and can be relied on. They definitely keep long-term perspective of business in mind. After having terrible experiences with other agencies and freelancers, I am so so grateful I found them.