Sarah
I would give absolute ZERO or Negative…
I would give absolute ZERO or Negative stars. DO NOT USE THIS PLACE! Kimberly was THEE WORST! The team did fine the 1st month. The 2nd month the posts started getting late. I've reached Kimberly and she was seemingly always clueless of what was going on. January the person who was to post was out and no one were backups to my work. It was late, time to post late, and once again I asked Kimberly to help. To which her attitude was never good and my issues Never resolved. I've complained that the work was not given the care or courtesy or respect it deserved as a paying customer. I informed I was going to get my money back for lack of quality work. She responded she had everything documented and lawyers to help ensure I don't get my money back for lack of work, quality or the fact that I had to at times had to post my own stuff that I HIRED them to do! I attempted to reason with them and they made it hard for me in the end. I had to go through all the folders and the platform to gather my stuff as it is not a requirement Kimberly said and she wasn't going to have the team devote time or resources to ensure my exit with them. I swear to you DO NOT HIRE THIS COMPANY. Despite what others have said. I also realized this is a private label company. I was brought on by a broker who was getting a big cut when I was paying that person until she couldn't help manage this team so I paid the money directly to this makeshift team which isn't an actual company of workers but perhaps just a bunch of freelancers. And I'm convinced that Kimberly isn't the owner or has a company but another broker because she's clueless to what's been going on. It doesn't matter if they can grow your numbers on IG. It is about the customer, freeing them up so the customer can focus what they suppose to and respect and give quality work for the price they charged. DO NOT HIRE THEM. YOU WILL REGRET IT.