sugarformula S.
Useless
Useless. You can't even write any title or hashtags for tiktok scheduling. Customer service won't help even for the most simple questions like time zone settings..
Response from SocialBuAug 15, 2023
I am really sorry for this. Actually, at start TikTok didn't allow any third-party tool to add Title and hashtag via API. Just video scheduling was possible. Our system was running on that API. Now, they are supporting this behavior. We will try our best to support title and hashtag in SocialBu as soon as possible. Thanks for bringing it to our notice. As far as time zone issue is concerned, your posts should be published according to the time zone setting you have set in SocialBu. I apologise for the confusion created by support person. I will make sure that she has this knowledge to avoid any future confusions. Plus, I have extended your trial for 10 more days as a compensation. Thank you!