SnapshadesReviews of snapshades.us

After reporting them to the BBB & opening a case with my credit card they finally reimbursed me (less a 18-20% fee or something). What an absolute nightmare dealing with company. So unless you plan on keeping the item & being lucky enough to have no issues, be prepared for it to take months to get a partial refund.

Replies are SLOW. My items appeared to just never ship so I had to reach out to find out why the delay was. Then they shipped immediately so I guess they just needed a reminder. Now after dealing with a shade that just falls out of my window after a couple of days I’m being told that I can buy clips to hold them in.

Would give a 0 if I could, fell apart, they state my fault. Have a look at the photos. Offered 20% discount coupon as was over the 1 year warranty. I showed them proof I stated it was the wrong one when I bought it, they said I had no such documentation. Sent to them today. I will upload photos shortly when there is a link. Was dealing with Kendra who was zero help at all.

Great concept but doesn’t fit the window. Has a 1 inch gap

I ordered the product on Dec 3. I didn’t receive it til Dec 29th. When I installed it, there were obvious gaps that feel like it wasn’t measured properly. It is very cheaply made, and I don’t understand how they could charge that much for this product. I thought the cost might mean better quality, but definitely not the case. Don’t waste your time or money. Customer service is also very slow in responding to inquiries. Doubt this company will be around much longer.

Item was not the right size at all. Contacted customer service to return the item. Had to pay $30 and return the item on my own dime even after being promised an exact fit to begin with. Returned and waiting on refund.

I ordered snap shades that were supposed to arrive in two weeks. A bit over two weeks and hadn’t heard anything so I emailed them and they responded there was an issue in warehouse and they no longer have the items. I asked them to cancel and they gave me a partial refund. Not even a full refund for their mistake and holding my money for two weeks with no communication. Would never recommend and will be sure to tell my close friends and family about this experience.

Was very disappointed in this product. Poor design and fit. Adhesive portions did not stick to door panels. Shade did not fit window and would not stay in place. Buyer beware!