SMOKEAReviews of smokea.com

Response from SMOKEAFeb 21, 2025

I'm sorry to hear about your experience with the Torch brand. If you ever receive faulty products, please reach out to our support team for a resolution. In the meantime, we offer several other options besides the Torch brand that may interest you.

Response from SMOKEAFeb 21, 2025

Your order was successfully delivered on December 14th. Please refer to your shipping confirmation email for tracking information or reach out to our support team for further assistance.

Response from SMOKEADec 3, 2024

We're sorry to hear you did not enjoy the gummies you purchased. These blends affect everyone differently depending on several factors like tolerance level, age and weight to name a few. We have a lot of customers that really enjoy this product and we're sorry to hear you're not one of them. If you'd like to contact our support team, we'd be happy to help suggest a product more suitable to your needs.

Response from SMOKEADec 3, 2024

It appears that your order was successfully delivered in four business days of fulfillment. Well within the estimated delivery time of 3-16 business days you selected at checkout. If you are looking for faster delivery options, please consider using an expedited or express shipping option at checkout. You can view our full shipping policy at smokea.com/shipping.

Response from SMOKEADec 3, 2024

It appears your order was delivered in 8 business days. This is well within the estimated delivery time of 3-16 business days that you chose at checkout. If you would like faster delivery, please consider expedited or express shipping at checkout with your next order. You can read our full shipping policy at smokea.com/shipping.

Response from SMOKEAOct 2, 2024

Sorry to hear you received a damaged product. However, we do replace any damaged products free of charge if they are reported before use and within 7 days of receiving them. You can read our full returns policy at smokea.com/returns.

Response from SMOKEADec 3, 2024

We're sorry to hear you did not enjoy the gummies you purchased. These gummies can affect everyone differently depending on several factors including tolerance level, age, and weight to name a few. Please feel free to reach out to our support team if you'd like some suggestions on products that would better fit your needs.

Response from SMOKEAJun 24, 2024

I'm sorry to hear you were unhappy with your shopping experience. Unfortunately, as stated in our customer support response we are unable to accept returns on products that have been altered. As you have cut this pipe in half, we can no longer accept it as a return.