John S.
Decent Website, Could be Better
Thought it was lacking clear details about the contract and terms and conditions.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Claim this listingHome Improvements
Excellent

Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
Showing 69 reviews with 4 stars · Clear filters
John S.
Thought it was lacking clear details about the contract and terms and conditions.
Dina W.
There was a bit of confusion at the beginning but otherwise everything was good.
Katya D.
Was able to answer all of my questions and provide a lot of different options. Installation was relatively quick (for what needed to be done), with no problems.
David Belize N A.
Our technician Sean was terrific; he was straightforward about Smith's capabilities, knowledgeable about its competitors services and capabilities. Our service technician was the reason we ultimately decided to sign on the dotted line with Smith. David and Belize in Frisco, Texas
Luis O.
Good service
Pedro A. F.
Ricky Artavia was our technician and did a good job with our security system installation and activation. Ricky was informative, and very patient with us as we evaluated all of the features, benefits of the smart security system we purchased,
Alex M.
Everything was good.
Charles L.
I went with the upgrade and so far I am ok with that decision. I will have to wait and see how the system works, the tech service (I have the Extended Warranty) and the Customer Service. Originally I had 2 free months when I first signed up. Now with the upgrade I have no free months, but they did waive the installation fee. It still would be nice to get one month free. Thank you.