Smith.aiReviews of smith.ai

I started with Smith about three years ago. I am a solo attorney with a high volume traffic/criminal practice. It is very important to me that the receptionist get the phone number, name and email correct when someone calls my office. In the three years I have used smith - they have never; NOT ONCE gotten an email wrong. This is so impressive!! When doing my budget this year, I was deciding to cut some costs. The smith line item is non-negotiable and not going anywhere. They are that valuable to me. Sometimes my call volume is five calls in a day but it can be up to twenty-five calls. All the calls are handled with grace and professionalism. I get comments from clients and Judges alike that they are so impressed with my "receptionist." I also have grown so fond of the many smith employees who handle my calls. There must be something good going on at smith because some of the employees have been there for the entire time I have been a customer. It is comparable (if not a bit cheaper) than Ruby but they don't charge by the minute - rather the call & this is so important to me. I couldn't be more pleased with smith.