Smith.aiReviews of smith.ai

Wonderful, affordable, very responsive.

Smith.ai has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.

I've been using SmithAi to handling inbound calls for my immigration law firm. Outsourcing the calls has been a huge relief to my staff. I've had a positive experience with SmithAI. Their tech and responsiveness is top notch. And I've had several vendors specifically tell me that their agents did a great job. I'm a huge fan of SmithAI and would recommend their services enthusiastically. One more thing: there was a technical mess up with my account (my fault, not theirs), and the SmithAi team went back and fixed everything. I much appreciated that!

It’s hard to believe I’m receiving such incredible service at the reasonable rate they charge. The operators really get to know your business and problems that arise are instantly handled by supervisors. I could not be more pleased. I started with them in 2016 and still going strong.

Used them for my law practice for more than a year until I hired in house staff take over. Great company. Appreciate you.

I have been with Smith.ai for 2 months now. I love that they offered a 30 day trial to really test drive their service. I have been very impressed with their service. They do a great job answering the phones and as a busy attorney in solo practice it has taken one more thing off of my plate. I also appreciate how responsive they are to my email messages. Finally, when I went on vacation they handled all my calls seamlessly. Great service.

I can't say enough good things about Smith.ai! Their customer service is Grade A. They helped me build a customized plan for my unique needs which was really impressive! They are not only incredibly receptive to feedback, but also implement my requests flawlessly. Their call features and technology are the future. I can block sales calls or re-route calls to myself which is so helpful. Are you overwhelmed with call volume or just prefer not to answer all calls yourself? Then, check this company out. You won't regret it!

Smith.ai is just excellent. My go to receptionist team that I use and recommend to other law firms ... and business owners generally!! They go above and beyond to cater their receptionist services, phone number functionality, and live chat feature to the specific needs of my business.