Abe
Smith AI provided outstanding and…
Smith AI provided outstanding and prompt answering services for my law firm!
Response from Smith.aiFeb 12, 2024
Thank you fo your review, Abe! We're happy to be handling calls for your law firm!

Smith.ai offers superior call answering and intake services for businesses of all sizes. AI Receptionist is our sophisticated, flexible AI + human call answering solution. On these plans, our AI handles the call answering and our live agents are available for escalations and more complex calls. AI Receptionist plans start at $0/month. We also offer Virtual Receptionist plans, which include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus our risk-free 30-day, money-back guarantee. With integrations including Clio, MyCase, PracticePanther, Lawmatics, and Calendly, plus thousands more through Zapier and Make, conversations are synced with your systems in real-time. With 5,000+ direct integrations, including Clio, MyCase, HouseCall Pro, Service Titan, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time. With Smith.ai, businesses can automatically record their inbound and outbound calls so they never miss what their customers have to say. These calls will also be transcribed with personally identifiable information (PII) — such as credit card and Social Security numbers — automatically redacted so businesses can review calls by searching for specific keywords. Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently.
Smith.ai (smith.ai) has 363 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Santa Barbara, California
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Showing 321 reviews with 5 stars · Clear filters
Abe
Smith AI provided outstanding and prompt answering services for my law firm!
Response from Smith.aiFeb 12, 2024
Thank you fo your review, Abe! We're happy to be handling calls for your law firm!
Karen W.
We've been working with Smith for a while and they are just amazing! Great experience with the team and the product itself works pretty good, efficient and accurate. Would recommend anyone who needs receptionists service!
Response from Smith.aiFeb 9, 2024
Thank you for your review, Karen! We're happy to be handling calls for your business!
Cristina M.
My only regret is that I didn't discover Smith.ai sooner. In the last week, I've received more leads that in the previous 2 months. What I appreciate most about Smith.ai is the exceptional customer service and the meticulous attention to detail, specially when scheduling new leads. The onboarding support was perfect, they ensured that all my instructions were followed to the letter. I want to give a shoutout to Daniel Hernandez, Diego Valadez, and the entire Smith.ai team for their exceptional role in increasing my leads and enhancing my business operations. Their dedication and expertise have been instrumental in our success. I highly recommend Smith.ai for anyone in need of top-notch receptionist services.
Response from Smith.aiFeb 8, 2024
Thank you for your review, Cristina! We're happy you found us, even if it wasn't sooner!
Heidi Steinke M.
Smith AI was not our first answering service that we employed. In fact, we were afraid to take on another answering service due to our previous experiences, but Smith AI came so highly recommended. We could not be happier! They are prompt, courteous and professional, even in the face of our stressed-out and often frustrated clients who are dealing with life-changing events!
Response from Smith.aiJan 26, 2024
Thank you for your review, Heidi! We're happy to be handling calls for your business!
David N.
We have used them for 1-2 years and it is has been a lifesaver for our office. Personally, I think our clients feel valued when they can speak with a live person versus having to leave a message.
Response from Smith.aiDec 26, 2023
Thank you for your review, David! We're happy to be handling calls with your clients!
Kristina Y.
They have taken such a load off of me. They handle all of the calls they email and text me details for each call. And they go ahead and schedule them for what they need right through our calendly. Its such a great investment.
Response from Smith.aiNov 29, 2023
Thank you for your review, Kristina! We're happy to be making your life easier and handle calls for your business!
Tomas L.
I was listening to the calls that Smith.ai handle and the way that they handle every single call is amazing. They are not only professional, but it really feels lie they are part of our office. Smith.ai was the right move, and I encourage everyone to hop on board.
Response from Smith.aiNov 9, 2023
Thank you for your review, Tomas! We're happy to be handling calls for your business!
David H.
Smith.ai reception provides well-trained virtual receptionists. We've been very happy with the experience, and our clients have complimented the receptionists for their warmth and kindness. Reception answers calls how you want -- tailored to your business. Smith.ai has helped us schedule more appointments with leads and convert more leads to clients. Very happy we chose this service!
Response from Smith.aiOct 23, 2023
Thank you for your review, David! We're happy to be handling and scheduling callers for your business!