Smiles And Joys CareReviews of smiles-and-joys.com

The product is good however the customer service is terrible. I ordered monthly for several months and one of the orders was missing a few tubes. I contacted customer service and they refused to accept their error. I gave them the benefit of the doubt to my dismay! After receiving the notification of package's arrival, I went to my mailbox and nothing was there. I looked around and asked the UPS person if they had anything for me. I immediately contacted Smiles and Joy and they told me it was received. So for the second time, I have suffered LOSS and the ever-perfect Smiles and Joy deflect responsibility. Avoid this COMPANY

It is a scam ..DO NOT BUY from them they got my money and never sent me the items i paid for.

Minus 1 star. Steer clear from them. I wanted to order 1 tube. When I came to pay it said 1 tube +1 free so I ticked that. Only to see they had charged me for 1 tube PLUS 1 tube and 1 free. Free shipping means they charge you shipping. I e mailed them straight away and cancelled the order as they had said only new style tube available but after I ordered said only OLD style tube available. They say they will refund £11.99 even though I have cancelled the WHOLE order of £26.99 it is within my right to do so. They obviously do not know the law and are scamming me. I will write a bad review and put it on facebook until I receive the full amount.

I ordered cream from them for the 3rd time. After 2 weeks wait, finally, tracking showed "delivered " but I never received the package. I emailed them, they responded... told me to check mailbox, etc. I did that again and again. I also checked on cctv camera, it didn't show any delivery on that day. I emailed them so many time. They responded for the second time to tell me to check with local courier (?)???? What the hell???? DO NOT BUY PRODUCT FROM THIS COMPANY. NEVER NEVER

My product never arrived. I emailed them and only ever received an automated response with a case number. I would wait and then reply to the email again…same thing. Nothing.

Iv used 9 tubes and no improvement on my psoriasis didn't work for me at all

WARNING. It is highly likely this cream contains strong steroids. Chinese ' herbal creams' are always marketed as steroid free which is a lie. Tests have been carried out on creams and found widely to contain steroid,they will LIE to you. Be aware

Well I'd give them no stars or review if I'd of received my product. Ordered on the 22nd January and still not arrived. I've emailed them and they said it was delivered on the 29th jan, nope I haven't. I was really looking forward to using it but now I'm fighting them for a refund. Absolute joke please don't order off them. I'm owed 48.99 hope I get it back