Smile Generation helps you understand how oral health connects to overall well-being and find trusted care in your community. Our offices combine modern, advanced care with compassionate service, so you feel confident at every visit.
Smile Generation (smilegeneration.com) has 74 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jyri G.
Account was setup for auto pay but I received a 74 point hit to my credit score because they reported it wasn't paid. When I called their customer service was awful and the lied that they would report it fixed. I had to file dispute with bureaus to resolve. Awful company!
Mike S.
I rarely write negative reviews — I depend on them myself — but this company absolutely earned it. Every person I dealt with sounded miserable, like they hated their job, their customers, and the very idea of helping anyone. The service was apathetic at best and hostile at worst. I’d honestly prefer to deal with the mafia — at least they’re straightforward about what kind of experience you’re signing up for. Do yourself a favor: go anywhere else!
Scott H.
Always trying to upsell. Constantly being told I need new crowns for perfectly intact teeth. Then they push their predatory 0% interest payment plan. Heads up, if you don't pay it off in full in 18 months, they tack on 18 months of interest to your outstanding balance. No ifs, ands, or buts. They should be ashamed of themselves.
rey ruth de J.
Arriving early for a scheduled appointment / surgery, and after checking in and paying for the service, they made us wait in their lobby for over 45 minutes before being taken for surgery. This show how unprepared they are for us. When I asked why, their response was unapologetic.
Colleen L.
Totally ridiculous, never received my reminder email. Definitely got one for being late. Pay way above the monthly payment. Have not ever been late. Called to get refunded, she said as a one time courtesy, they would give me $15. What the hell is with that. I’ve never had a credit card do this, EVER. Do not trust Smiles Credit card. Besides the fact I got taken by the dentist and charged my insurance, without my permission.
Holein
What people are saying here about how bad Smile Generation are all true!! Yes, they have up to 50% discount on services only after they double the original price. ie crown discount price is $1,500 from original price of $2,500 ! No dentist has the 'original price' that high which totally negates the discount. DUH... We are not that stupid SG !
James G.
Predatory. Whereas most websites are easy to make auto payments, theirs was horribly difficult to navigate. Don’t make mistakes or they will find ways to take more money from you.
Iris A.
If I could give this card service a 0 star I would. Worst card ever, their late fees are ridiculous they do not care if you paid off your balance and were late a day on doing so and charge $52 just for it and won’t credit any money back … insane!
