Ryan M.
I was sent an expired eye miracle cream
I was sent an expired eye miracle cream

Founded over 20 years ago, as one of the first luxury, natural Korean skin care companies to combine advanced technology with powerful, rare ancient herbal medicinal formulations, we know the secret to help heal and transform your skin. Each patented formulation has over 35-65 active ingredients. Compare this with most skin care products that only contain 1-3 active ingredients. Everything about SMD Cosmetics is meticulous and held to the highest standard of excellence. In South Korea, we are the only cosmetic company, in the whole industry, to ever be awarded the prestigious Presidential Award for Excellence and Innovation. We proudly remain dedicated to being natural, safe, non-toxic, dermatologist tested, non-comedogenic, cruelty free, paraben-free, gluten-free and environmentally friendly and we never test on animals. We are a high conscious company that values ethical and socially responsible actions.
SMD Cosmetics Intl. (smdcosmetics.com) has 35 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 4 reviews with 1 star · Clear filters
Ryan M.
I was sent an expired eye miracle cream
ron
Emailed customer service more than 15 times with no response, still no response after 2 weeks later now
SMD Doesn't Insure Their P.
My package went missing. The Post Office made a mistake and said it was delivered (or mistakenly delivered it) even though I have proof the mail was supposed to be held. Someone either stole the box while I was away, or it's lost in the back of a truck somewhere. But SMD didn't insure the package for more than $15 so now I'm out three tubs of serum and a lot of money. SMD, I love some of your products but the website can be a little fly-by-night.
Faranak
I was charged $40 for custom. While nothing was mentioned , when I ordered it.
Response from SMD Cosmetics Intl.Feb 7, 2020
Thank you for your review, but we believe there must be some kind of error or your purchase may have been made through an unauthorized reseller. If you are making your purchase from www.smdcosmetics.com, we never charge any type of additional fee. The price for the item is as indicated on the website, with only required sales tax, which may apply to your order, depending on the state your reside. For any purchase over $100, we waive shipping fees, as well. In fact, we have never charged for any type of “custom” fee on our website. We recommend only purchasing SMD Cosmetics from our website, directly, or from our authorized retail partners, which includes only Saks Fifth Avenue, Macy’s and Nigel’s. Our verified partners also do not charge any additional fees on your order. Please feel free to contact us on our support email for any additional questions or concerns at [email protected].