We promise to bring you the best USMLE review program designed to allow medical students and physicians score higher while studying for the USMLE step1, USMLE step 2 examinations. Prepare yourself with a research proven e-learning platform that makes studying for the medical boards easier than ever. We pioneered the simple approach to boards preparation combining everything you need (videos, qbank, flashcards features) into one complete package, giving you the luxury to study on anywhere and anytime.
Smashusmle (smashusmle.com) has 110 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
smashusmle.com
Website
smashusmle.com
Category
School & High School
Location
New york, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: June 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This program is terrible. It does not provide a live moderator as it states it does. The customer service is also trash and does not respond to emails in a timely manner. They fight with you about a refund when their program is not as good as they thing it is. There is miss information between the system quizzes and their are questions that don't relate to the system that are in each systems quiz. A complete waste of time and money. This program is definitely a scam.
AN
Anisha
BEWARE FEMALES! URGENT
BEWARE FEMALES!
These people are professional scammers. The intense level and feeling of being uncomfortable that I had was unfortunate.
I wrote on trust pilot to discuss this matter because as a married woman, I was sexually targeted by one of their tutors, with the initial JC. He took advantage of my vulnerability and tried to manipulate me. Everything was planned and skilled to take advantage of me. He was seeking other opportunities other than being a USMLE tutor. I was unaware until our last scheduled meeting. He often spoke about his feeling and how he felt ignored by me - his wishes included some sort of acknowledge towards him outside of studying for the USMLE.
He would flood my email with messages and call my phone late at night, even times as early as 1:00 am and 4:00 am in the morning. (A bit obsessive)
To protect himself, he would write me and then delete the messages on Whatsapp.
This level of unprofessionalism should be addressed and taken as a warning to correct those whom continue to use the platform. In addition, this particular tutor canceled meetings constantly, (sadly, a routine result after 5 minutes into a scheduled meet). To feed his little ego , he used emotional and abusive tactics to distract me. Often, he would involve me in his personal life, although my only focus was passing the USMLE exam.
After several missed meetings by JC, I realized that he was more interested in my personal life than his capability to help prep for the USMLE. I am truly sadden by this treatment and dissatisfied with the services. Thereafter, I contacted Paula (the manager of SmashUsmle) to rectify the situation and complain. I can definitely prove all the information that I am providing.
Again, I wrote this message because of my concerns about my interactions with this particular tutor. This company should truly consider the safety of their clients, most importantly women.
No one should pay such a large amount of money to be sexually targeted or exploited for money. MOST importantly, not to receive the services that were paid for.
I have asked for a refund several times without a response for several weeks. Again, I did not pay 1,760.00 to be manipulated or taken advantage of as a paid customer.
This was an unfortunate experience and should not be received lightly or repeated.
#protect the women that you serve and provide an environment conducive to a healthy and well trusted learning engagement.
Updates:
For proof, check for yourself that this platform is not registered with the Better Business Bureau (bbb).
You can also compare them to other verified and registered companies.
I wish you all the best.
Response from SmashusmleNov 9, 2024
Thank you for your feedback. We take all client concerns seriously and appreciate the opportunity to provide clarification.
Firstly, Smashusmle Reviews is not a scam, as claimed by the student. We are a registered USMLE test prep company committed to professionalism and safety, and there were no inappropriate or sexual references in any interactions with the student.
The student initially worked with a tutor for four hours before being reassigned to another tutor to better address her needs. As part of her preparation, she was advised to complete an NBME self-assessment test. She completed only one block, scoring 27%. Despite the tutor's gentle recommendation to focus on strengthening her foundation before proceeding to the USMLE Step 1, the student insisted on readiness, stating she was applying to residency without completing Step 1 or Step 2 CK and that a program director was willing to accept her.
Throughout our attempts to assist, the student was verbally abusive and unprofessional in her communication. Given this behavior, we regretfully terminated her tutoring services. We have fully refunded her $1,760, despite providing over 12 hours of tutoring. Smashusmle is dedicated to maintaining respectful and supportive relationships with all clients, and we uphold the highest standards of integrity in our services.
Thank you for allowing us to clarify.
MA
Mary
Course was far from satisfactory
I recently signed up for Smash USMLE's Step 1 On-Demand course with high hopes of receiving top-notch lectures to help me prepare for the exam. However, my experience with the course left me feeling underwhelmed and dissatisfied.
The most glaring issue I encountered was the outdated nature of the lectures. Despite being advertised as an on-demand course, the material presented seemed like it was recorded ages ago with technology that is far from up-to-date. The video quality was poor, and the audio was often unclear, making it difficult to concentrate and absorb the information being delivered. In today's fast-paced world, it is essential to have high-quality and well-produced content that engages the learners effectively. Unfortunately, Smash USMLE fell short in this regard.
The lack of interactive features was also disappointing. A successful on-demand course should incorporate interactive quizzes, practice questions, and a user-friendly interface that allows learners to gauge their progress effectively. Smash USMLE's course, however, seemed to rely solely on one-directional, monotonous lectures without any interactive elements to reinforce learning.
Overall, my experience with Smash USMLE's Step 1 On-Demand course was far from satisfactory. The outdated lectures and limited interactivity left me feeling ill-prepared and unconfident for my Step 1 exam.
Response from SmashusmleNov 9, 2024
Thank you for your feedback. At Smash USMLE, we are dedicated to providing high-yield, comprehensive content that prepares students thoroughly for the USMLE exams. Our student pass rate is 99.2%, demonstrating the effectiveness of our curriculum in helping students succeed.
We ensure our lecture material is up-to-date with the latest tested concepts and continuously update our curriculum to cover all essential topics. We strive to ensure that our content is effective and meets the needs of our students. Additionally, we offer a full demo of the course before sign-up, allowing students to review the format and content in advance.
We appreciate your input. Our goal is always to provide the best resources possible to help students succeed.
AP
AP
Awful and overpriced
Awful and overpriced! You will regret this subscription believe me! You’re way off better paying 300$ for sketchy and 80$ for BB! The mastwr class is a pre recorded class with 0% quality! I gained nothing, and neither will you! Don’t waste your time and money on a journey that takes so much from it! You will never speak to Adesina, you’ll just pay him
Response from SmashusmleJul 6, 2023
The 4 week LIVE HYBRID masterclass is a comprehensive review of concepts you are tested on step 1 exam. We are sorry to hear you did not learn anything from the course. If you have any questions, you can reach our customer service team [email protected]. We will kindly address any concerns you have. thanks
ZL
Zande L.
Why you try to rob me I don't even make…
Why you try to rob me I don't even make any money
Response from SmashusmleJul 6, 2023
Your claims are without factual information. If you have any questions, you can reach our customer service team at [email protected]. We will kindly address any concerns you have. thanks
RE
Reviewer
Bad coordination of class time and email notifications
The class coordinator is not doing consistent work. We missed the first hour of the live class (if it was live) without being appropriately notified ahead of time. No one from the team has offered any solution or apology. The only thing the coordinator was doing is "I don't. get your question."
Response from SmashusmleDec 24, 2024
Thanks for your feedback. Kindly email any concerns or issues [email protected] and we will resolve it for you. thank you
PR
Priyanka
Review step1
The videos have no quality, people have just recorded at their home using white board. I wish the content was as good as thier marketing & selling strategies. Save your money!