customer
Great perfect-bound booklet!
Staff was skilled, friendly, kind, accommodating, patient. My booklet came out as a beautiful thing! The printing is brilliant and I'm super happy with the product. Kudos especially to Elli in Layout Services and Ryan in Pre-press. The only difficulty I had was in trying to communicate exclusively through text. I'm new to professional printing, digitally incompetent, inclined to change my mind, wanting unachievable perfection, etc. Thank you for not firing me!
Response from SmartpressJun 23, 2026
Thank you so much for taking the time to leave such a thoughtful review! I’m so happy we were able to help bring your vision to life and that you love how the booklet turned out. I’ll make sure Elli and Ryan see your shoutout. And don't worry, you definitely weren't going to get fired. 😊 Professional printing can feel like learning a new language when you're doing it for the first time, and honestly, asking questions and wanting things to be just right is exactly what we're here for. Thank you again for trusting us with your project. We can't wait to see what you create next! 💙