SmartPakReviews of smartpakequine.org

Bought an ultimate turnout blanket and used it 5 times then the snap on the chest broke. Can't fix it myself because it's sewn in. Talked to customer service and they said they would send a replacement. It's been a few weeks. Still don't have it. This blanket was over $200 and supposedly has a 10 year warranty.

I finally went to get myself a really nice saddle pad and my new yearling a blanket for the winter. I went and checked out with PayPal, because come on it's just easier. It auto populates all the fields for you. No having to type on my small phone. No I don't have a computed, my kids do but I don't. We'll somehow smart pak auto filled with a different address then what's in my PayPal. My only guess is somehow the system linked my email email used in my PayPal l with a house I lived at over 4 yrs ago. iDK this should not have happened. I did not login to smart pak so not really sure how they did that. Needless to say smart pak did try to redirect package after it was delivered and said it would be an additional $20 if it was pick up. Nope they charged me that anyway. Now I am out close to $500 for items I do not have and smart pak doesn't seem to even care. No resolution in sight. I have a claim filed with PayPal so hopefully that will resolve things. Idk. They definitely Have given me the we don't care, you are just screwed. Will never shop with them again

Refused to pay out agreed value. Wasted 2 months stll not payed out signed agreement 3 days ago and they have a huge bill to the storage company. Wouldn't recommend