smartIT - IT Support & Cybersecurity ServicesReviews of smartit.nyc

Through a bit of research, I was able to find Smart IT and set up a call to discuss IT requirements of the project that I had in mind. The scheduling of the call, receiving the quote in a timely manner and the implementation of project was both efficient and professional. My project happened to be a installation and set up a large residential project that had lots of existing infrastructure that needed to be adopted into the overall project. I was fortunate enough to have worked with this group and the project was a success with limited downtime to the existing system. Highly recommend working with this group.

I needed to defederate my business Outlook account from a GoDaddy controlled Microsoft account to an Outlook account directly with Microsoft. smart-IT made the process fast and easy with exceptional professionalism. I highly recommend smart-it for your IT services.

SmartIT's amazing staff handled two projects for our office in Midtown NY. The office is a foreign nation Consulate General. SmartIT updated our wifi system in two locations. The best parts about working with them was the ease of communication and of course the end result. I knew all the time what was happening next and like a patient teacher they educated me about the technical details of every step of the project. Aftercare was also very friendly and professional. Will definitely contact them again for any IT needs and recommend them very highly.

I can't say enough good things about smartIT. Jonathan was incredibly thorough and helpful throughout the process. We (inadvertently) gave them a few curveballs in building out our network, and he was able to implement solutions right away.

smartIT gave us fast and concise assistance on migrating to a Cloud Platform. They also optimized our existing NAS and local network. Great experience.

We had a great experience working with smartIT on our server migration and office technology upgrades. Their team was professional, knowledgeable, and kept the process running smoothly from start to finish. They communicated clearly, stayed on schedule, and made sure everything was working properly before wrapping up. Our office systems are now faster, more reliable, and much more efficient. Highly recommend their services.

We had serious, persistent problems with our Wi-Fi service for months, including intermittent service and constant connection loss. This was complicated by our building's concrete and iron structure, which makes Wi-Fi challenging. Both our Internet provider (Optimum), who visited 5+ times, and our former IT company were completely useless and couldn't resolve the issue. Jonathan from smartIT came in and immediately impressed us. He was quickly able to identify which Wi-Fi access points needed upgrading, but more critically, he diagnosed that the modem provided by our ISP (Optimum) was defective. Once all of Jonathan's recommended changes were made, our service became impeccable. Everything works perfectly now. Jonathan's technical knowledge is truly impressive, and he solved a problem that multiple others failed to figure out. Highly recommend.

They scheduled a free hour of zoom walking through my problems and fixed some, but not all of them. I would have signed up for the full service, but fixed it myself. They are incredibly helpful and kind and when (not if) the time comes that I need more IT help, I will definitely use them again. Big ups to Taj!