Smartfi Home Loans, LLCEstablishing our roots in 1911, Smartfi Home Loans, LLC, began as Bankers Guarantee in Ohio, with a mission to serve locals from the beginning of their mortgage loan, to the very end.Under our new name, Smartfi Home Loans, LLC, we combine the experience and trust we’ve accumulated over the years with our tailored products and a streamlined platform to serve our partners and support American seniors.With us, you’ll find knowledgeable and friendly experts who enjoy the process of helping our partners get their clients the right mortgage. NMLS #1862952 | Equal Housing LenderSmartfi Home Loans, a wholesale lender.
Smartfi Home Loans, LLC (smartfihomeloans.com) has 83 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · Irvine, California
Excellent
Investments & Wealth · Calabasas, California
Excellent
Investments & Wealth · Orange, California
Excellent
Showing 78 reviews with 5 stars · Clear filters
Paula
Billy and Cathey were great to work with! Billy was very responsive to any questions or issues. Cathey had a great online personality and made a stressful situation easier. All in all, a very nice group to work with.
Response from Smartfi Home Loans, LLCJul 6, 2026
Hi Paula, thank you so much for taking the time to leave us a review! We are happy to hear about your experience with Billy and Cathey. We look forward to continuing to work with you.
Michael A. H.
The entire process, with the help of Ashley and the team, was smooth and comfortable from start to finish. The closing process was especially great with Alex's assistance. Thank you to everyone for making this a positive experience. I look forward to traveling this road with you again in the future!
Response from Smartfi Home Loans, LLCJun 11, 2026
Michael, thank you for your 5-star review! We are thrilled to hear about your experience and we look forward to working with you on your next reverse mortgage loan.
MariaEsther
From the very first moment I contacted Mac, I had the impression of a genuine desire to help and to explore options for my client. This impression was fully confirmed once the application was submitted and we began the process with Jennifer and her team. The loan was processed quickly and professionally; indeed, had it not been for third parties who failed to do their part, this loan would have closed much sooner. I am deeply grateful for the assistance provided.
Response from Smartfi Home Loans, LLCJun 2, 2026
Hi Maria-Esther, thank you so much for taking the time to leave us a review! We're always aiming for the best service and are grateful to hear how our team gave you that. We are happy to have you as a partner and we look forward to working with you on the next loan!
Cyndy
Scott Clarke and Cathey Lowe are GREAT to work with on my proprietary loans. They are prompt to answer my questions and always take the time to explain and help whenever I need from pre-loan to post-loan closing. Their underwriting is smooth and uncomplicated. I am super happy with my partnership with this SMARTFI team! Cheers! Cyndy Wilson
Response from Smartfi Home Loans, LLCJun 2, 2026
Cyndy, thank you so much for your review!! We love working with you and look forward to many more smooth transactions.
Ann F.
Great partner in reverse mortgage product offerings for my clients/borrowers. Very responsive and managed the process with the highest level of urgency. I look forward to the next transaction with SmartFi.
Response from Smartfi Home Loans, LLCJun 2, 2026
Thank you for taking the time to leave us a review, Ann! We greatly appreciate your feedback and we too look forward to working with you on the next loan.
Callan T.
My experience was excellent, in large part to my AE Todd Lansbach. The processor was wonderful as well, but it all started with Todd helping me get this file off the ground. Great experience!
Response from Smartfi Home Loans, LLCJun 2, 2026
Callan, thank you for taking the time to leave us a review! We are thrilled to hear how Todd and the team helped your transaction be a success. We greatly look forward to working with you again.
Armando T.
Josh and Smartfi team did a great job
Response from Smartfi Home Loans, LLCMay 11, 2026
Thank you for the 5-star review, Armando!
Offir F.
I always have a great experience working with the perfect Team "Channon and Jackie" They are very professional and knowledgeable. My Reverse Mortgage Clients are very thankful for the approval of this transaction
Response from Smartfi Home Loans, LLCMay 4, 2026
Thank you for your review, Offir! We are thrilled to hear about your experience with our team and are pleased to have helped your clients.